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DARETODREAMBIG's Photo DARETODREAMBIG SparkPoints: (28,856)
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9/29/14 2:53 P

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Thanks Coach for confirming that my presumption is correct. I think it is great that you not only ship the Spark preloaded with a battery in addition to a brand new spare.

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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,580
9/29/14 2:21 P

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DARETODREAMBIG - A new battery will last 6-12 months depending on usage. However, we put batteries in the Spark at the factory, so you don't have to install when you receive your Spark. So sometimes between the factory and your receipt of the Spark, your battery will arrive already used a bit. Things happen like the Spark shaking during shipping, which has the Spark track movement and light its lights. This is a big reason we provide you a 2nd unused battery with your Spark. When you use a brand new battery, it should last much longer than the one that was already put in at the factory.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

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DARETODREAMBIG's Photo DARETODREAMBIG SparkPoints: (28,856)
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9/28/14 2:26 P

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I just got my Tracker yesterday and set it up today. After the first time it synced up, the Battery display is Half Full or Half Empty ( depending on your way of looking at life. lol). Is this normal? If so, I am presuming that is the reason the Tracker is shipped with a spare.

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HEATHERSTHPW68's Photo HEATHERSTHPW68 SparkPoints: (161,877)
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9/21/14 8:03 P

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That is good to know. I was wondering that myself even though I still have and extra battery from when I first ordered my tracker this summer!

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LUGNUT_9754's Photo LUGNUT_9754 Posts: 2,035
9/20/14 9:48 P

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Ok thanks. Because of where I live there are no stores here. I'll see if I can order one from Amazon, hopefully it arrives before I lose the data!

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Michele
Highest Weight - 360 lbs
Trying to become a mom since 2013!

Soda-Sober Since 2010-01-01 ~ Vegetarian Since 2015-05-05 ~ Vegan Since 2015-12-29

Ticker: 10 % Challenge


 current weight: 290.0 
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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,580
9/20/14 9:33 P

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You won't lose your data when you change the battery, but you will need to change the battery very soon since you do have red lights on your tracker. You can purchase a new battery at any store that sells batteries. Often you can find them at stores like Target, Walmart, CVS, Walgreens, but also some grocery stores that sell batteries may have them.

It takes a CR 2032 battery and this page has instructions and a video on how to properly change the battery: www.sparkpeople.com/community
/help_ans
wer.asp?id=180
.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

https://www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,316
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
LUGNUT_9754's Photo LUGNUT_9754 Posts: 2,035
9/20/14 9:28 P

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My battery is dead apparently... I just noticed it hasn't synced since the end of July. Of course my spare battery is at my parents' house since I thought the battery would last longer. It still glows when tapped but it's red. If I change the battery will I lose everything? Any idea where to get another battery? I live in a very remote, fly-in community so there aren't any stores I can go to.... Thanks!

-
Michele
Highest Weight - 360 lbs
Trying to become a mom since 2013!

Soda-Sober Since 2010-01-01 ~ Vegetarian Since 2015-05-05 ~ Vegan Since 2015-12-29

Ticker: 10 % Challenge


 current weight: 290.0 
292
284.75
277.5
270.25
263
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