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RETIREDAT60's Photo RETIREDAT60 Posts: 2,583
12/4/18 9:41 P

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Glad it is working again.

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MARYALICE411's Photo MARYALICE411 Posts: 36,562
12/4/18 9:33 P

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Today I haven't had problems. I only sync once a day, useably about 8 at night, well sometimes also first thing in the morning if a challenge ended , but lately no mater what I do, some days SP gets my steps right away and other times I go to bed and in the morning they have gotten my steps. Someone told my Fitbit is having problems with 3rd party sites.

Objects in the mirror will get thinner than they now appear

MaryAlice from Horseshoe Bend AR

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RETIREDAT60's Photo RETIREDAT60 Posts: 2,583
12/4/18 8:08 P

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I had a problem with my Versa last week, and it turned out that something was wrong at "headquarters" -- not my Versa. I found this out by calling the help number on the Fitbit site.

You might want to call them and see if they can help. By the way, I tried all those stopping/re-starting steps as well.

In the past, my other Fitbit had to be replaced when I had this problem, and fortunately, it was under warranty.


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CD23921233 Posts: 29
12/4/18 7:14 P

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Hi Fitbit peeps!
I love my Fitbit and I'm loving SP but having a hard time getting my steps to show on SP. I've deactivated and reactivated and requested syncs. Steps are not showing. Only one day did it show.
Any tips or suggestions or referral to a help?
thanks!
Terri


Edited by: CD23921233 at: 12/4/2018 (19:16)
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