What to do if your race time isn't recorded

Interesting! I was in a small race and didn't get my chip (I wasn't pointed to the chip pickup when I got my packet, and it totally slipped my mind until I was at the starting line), but I had my Garmin time. They wrote it down with my name at the finish line, as I wasn't the only one who didn't have a chip, but it never got recorded in the online race results. I know what my time was, but it's still disappointing!

Congratulations EMMANYC on your terrific finish time and thanks for the tip! I've run many big and small 5Ks and 10Ks and it has happened (usually the smaller ones, but not always) that they lose my time too. In most cases, I use my Garmin time as my fallback (that also helps me to know if the race is long/short when I get "surprised" by my finish). It's a BIG FREAKING DISASTER if I don't have my Garmin or it's not charged for ANY run, but particularly for a race, LoL!

Your post made me pause and consider how I would feel if my "official" time got lost for my upcoming race this weekend (my first HM)...and yeah, we're back to BFD-land on that. So thanks to you I'll save my bib/D-tag/gizmo until I see my official time :)
Naomi

Good thing for me that I keep all my bibs!!!

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That's great information. Thanks for sharing. It also gives me another reason to keep my bibs when my wife is trying to convince me to chuck them :)

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My D-Tag did not record at Chicago Rock 'n' Roll and they accepted my watch time. I call that my BMW time -- by my watch.

I also make it a point to remember the clock time when I cross the mat and the clock time when I finish. That way I have a check on my BMW time.

This is good info. Thanks so much for posting. Although I have never had an issue with chip timing to date, this info may come in handy some day.

I'm amazed you don't keep your bibs! :) I keep them all. :)

I'm glad you got it sorted, though! That would be so disappointing!

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On October 27, I ran the Healdsburg HM. I was lucky to finish the race with my sister, both because it was great to run with her but also because her time got recorded but mine didn't. I could estimate my finish time based on her chip time. I still wanted a real, "official" time, though.

I went to the Healdsburg HM website and the results page and found an email address that was specifically related to timing. I emailed that person and explained the situation. It took a while to get a response, but finally I heard back. "Devin" asked me if I had kept my bib (the race had the timing stuff embedded in the bibs, not a chip or D-tag). Thank goodness I'd kept it! I came close to throwing it out when I packed up to fly home. Apparently, the relevant number was not my race bib number but instead a long code on the back of the bib. Devin said the problem was that my bib hadn't been properly recorded at packet pickup. He said that if I sent him the last 5 digits of that long code, he could find my time. I sent it to him and five minutes later he sent me my official net time, and he told me that my time would be included the next time they update the results.

So the lesson learned here is that if your time isn't officially recorded, KEEP the bib / chip / D-tag and contact the person who deals with timing at the race. It might not be enough to know your bib number.

And my official net time for the HM was 2:20:25. (I had estimated 2:20:30, so I was pretty close.)