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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,207
10/8/19 2:07 P

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Hi BL0SS0MS,

I'm sorry to hear you are having that issue. It may seem odd; but, sometimes a problem with weight loss goals can cause that error message. Your weight goal was out of date. I updated that to have a future goal completion date. Hopefully, this will stop that error. If it does not, you can also try switching from your wifi to using your phone's network (or the opposite) to see if that does the trick.

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
BL0SS0MS's Photo BL0SS0MS Posts: 10
10/8/19 12:45 P

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I’ve been experiencing difficulty logging food for the past few months. I am able to log 1-2 items in the same session before the app starts to lag, and a msg stating “Error retrieving data” pops up. This happens every time I try to log food. I have to close out the app, open it up again, and continue- only for it to happen again. I have seen this error sign in the past on occasion, but never has it happened like it is lately. I haven’t seen any other posts about it, so not sure if it’s just a localized issue. Please help! I am an avid tracker and this is making me a little crazy, lol. Thank you in advance for any help with this matter!

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