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-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/31/19 3:49 A

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Yes. Clearing everything. Ok. Thanks. It's frustrating. First we lose the app and now I can't use the website on my phone either. Thanks for trying to help.



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,459
5/29/19 3:33 P

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When you are clearing your cache, do you have the "all time" option selected for the time period when you clear it? I wonder if maybe you have something else selected there. Other than extensions though, I am not sure what else could be causing that as we are not able to replicate, nor have we had other complaints on this.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/29/19 2:37 P

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Nope, no extensions on Chrome, no other websites are causing problems, it's when it "ticks" to load the next batch, it becomes unresponsive.



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,459
5/29/19 10:42 A

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I haven't experienced that or heard of others getting that issue either. I know there haven't been any changes to that page either. Do you happen to be running any extensions? Sometimes extensions can cause issues on various pages, so you may want to check to see if that may be a possibility.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/29/19 10:04 A

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Hmmm I am having to clear cache pretty much every day to use the community feed else it freezes Chrome. Anything else that is going on?



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,459
5/9/19 4:34 P

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You're welcome! I glad that helped!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/9/19 4:24 P

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I tried clearing things and it seems to have worked. Thank you for your prompt help with this, I guess I should have thought of doing that for myself! So I appreciate it!



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,459
5/9/19 2:06 P

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I've tried it multiple times and haven't been able to replicate the issue. Have you tried clearing your cache and cookies out in your browser? If not, you may want to try that and maybe even turning your device off and on, not just reset it, and hopefully that will resolve the issue for you.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/9/19 12:23 P

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Community tab and full feed, not the front page.



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,459
5/9/19 11:25 A

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Are you accessing the feed from the start page OR by going to the Community tab and selecting Community Feed?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
-POOKIE-'s Photo -POOKIE- Posts: 25,958
5/9/19 11:09 A

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Using latest version of Chrome browser on a Motorola phone to access the desktop version of SparkPeople.

When I get to the "end" of the feed when it needs to load the next batch of posts, it freezes up, won't load and crashes the browser, it pops up a error asking to be closed.

No other pages on SparkPeople or other sites are causing issues, so it is the loading of the next section causing the problem.



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