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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,483
10/30/18 7:11 P

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Glad to hear it. Thanks for the update.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
TCANNO's Photo TCANNO Posts: 83,496
10/30/18 7:07 P

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It is working Jen

Thanks
Trev

Trev, Medway Towns, Kent Southeast UK

How can you know that you can't unless you have tried and failed.
Join the 10 minute exercising challenge and get exercising.

See what you are made of by joining the 10k steps day challenge.

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TCANNO's Photo TCANNO Posts: 83,496
10/29/18 6:19 P

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Hi Jen

Well, this time I put in the wrong p/word and it came back and told me. I then put in the right one and it seems to be working. I won't know until tomorrow.

It looks like there may have been a fault on Saturday with the Garmin site. If it works ok tomorrow I will let you know

Trev

Trev, Medway Towns, Kent Southeast UK

How can you know that you can't unless you have tried and failed.
Join the 10 minute exercising challenge and get exercising.

See what you are made of by joining the 10k steps day challenge.

SP UK team leader
If you have a connection with the UK came and join us


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TCANNO's Photo TCANNO Posts: 83,496
10/29/18 5:16 P

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Hi Jen,
Just given it a try. I will wait and see when I sync tonight.

Got to be worth a try

I will let you know if it works

Thanks Trev


Trev, Medway Towns, Kent Southeast UK

How can you know that you can't unless you have tried and failed.
Join the 10 minute exercising challenge and get exercising.

See what you are made of by joining the 10k steps day challenge.

SP UK team leader
If you have a connection with the UK came and join us


level 25
416,727 SparkPoints
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,483
10/29/18 4:03 P

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Can you try disconnecting and reconnecting? If that doesn't fix it, I'll ask our Tech folks for help.

Thanks,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
TCANNO's Photo TCANNO Posts: 83,496
10/29/18 1:54 P

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Hi Jen,
Yes, it is going to Garmin but not getting to SP

Thanks

Trev, Medway Towns, Kent Southeast UK

How can you know that you can't unless you have tried and failed.
Join the 10 minute exercising challenge and get exercising.

See what you are made of by joining the 10k steps day challenge.

SP UK team leader
If you have a connection with the UK came and join us


level 25
416,727 SparkPoints
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,483
10/29/18 6:21 A

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Hi Trev

I wasn't sure what you meant by "the account is showing". Just to confirm, you're seeing your data on Garmin's site, it's just not showing up on our site, correct?

Thanks,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
TCANNO's Photo TCANNO Posts: 83,496
10/29/18 5:12 A

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My Garmin is not updating my fitness steps on my page. This after I had the problem yesterday

My Garmin page is getting the data from my Vivofit3 as the account is showing.

I don't know if the problem is with Garmin or SP, maybe you know

Thanks, Trev

Trev, Medway Towns, Kent Southeast UK

How can you know that you can't unless you have tried and failed.
Join the 10 minute exercising challenge and get exercising.

See what you are made of by joining the 10k steps day challenge.

SP UK team leader
If you have a connection with the UK came and join us


level 25
416,727 SparkPoints
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