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SPARK_MERLE's Photo SPARK_MERLE Posts: 8,589
10/20/18 11:33 A

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~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale


CHICKADEEGRAMMY's Photo CHICKADEEGRAMMY Posts: 384
10/20/18 11:32 A

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Thank you, finally got it to sync

Chickadeegrammy-Marge or Grammy


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SPARK_MERLE's Photo SPARK_MERLE Posts: 8,589
10/20/18 10:38 A

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Hi! Sorry you are having trouble with that. When you say you closed an account and reopened one. Are you talking about your Fitbit account or your SparkPeople account? If it was your Fitbit account, you will need to go into your SparkPeople account and disconnect your old Fitbit account and then connect your new one. If you mean you opened a new SparkPeople account, did you go through the process to connect that account to Fitbit? Did you try going to your Fitness tracker page and using the sync button to trigger a manual sync? Let me know about all this and I'll try to be up further help if needed.

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale


CHICKADEEGRAMMY's Photo CHICKADEEGRAMMY Posts: 384
10/19/18 9:22 P

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I can not get my Fitbit to sync to sparkfield. I recently closed an account and reopened a new one and now I can’t sync the two. Any suggestions?

Chickadeegrammy-Marge or Grammy


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