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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,393
10/2/18 10:07 A

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Right, I didn't realize you were in the EU when I gave those instructions. Sorry about that.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JOHCHRI's Photo JOHCHRI Posts: 31
10/2/18 9:09 A

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Thank you. Yes, just checked: I can send sparkmails now. Hurray.
I just can't uncheck the box that says 'never email me again' like you told me to.

Edited by: JOHCHRI at: 10/2/2018 (09:10)

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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,393
10/1/18 1:51 P

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Even though your email is verified, you still can't send SparkMails?

Yes, you can't get emails about new post notifications because you're in the EU. Sorry about that.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JOHCHRI's Photo JOHCHRI Posts: 31
10/1/18 1:40 P

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Thank you. I did what you said but I cannot uncheck the box that says 'never email me again'. The check mark is grey and won't disappear.

I live in Europe. There's a line that says '*Note that due to strict regulations, we don't send newsletters to people in the EU.'
Maybe this has something to do with it? I already noticed that I am not getting email notifications for threads...

Edited by: JOHCHRI at: 10/1/2018 (13:43)

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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,393
9/30/18 9:18 A

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I verified it for you. If you click on Account Preferences, then click the Email tab, scroll down and you'll see the "never email me again" box is checked. Uncheck it, save changes and you should be all set.

Hope that helps,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JOHCHRI's Photo JOHCHRI Posts: 31
9/30/18 1:20 A

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I am trying to send a sparkmail to someone but I get a window that says I first need to verify my email adress. When I try to do so I get a message on my screen that says: " We can't send the verification email because you told us to never email you again. Go to your preferences page to change this."
However I never said to never email me. When I click on the link for the 'preferences page' I can't figure out how to change 'this'...




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