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SYLPHINPROGRESS's Photo SYLPHINPROGRESS SparkPoints: (102,272)
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9/4/18 10:08 A

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I am not fond of profanity in a place such as this nor am I charmed by other sites where it is coin of the realm. I'm also not fond of a censorship technology that reads only certain letter combinations and is ignorant of the language and of context. For example, the humble "jackass" is and has always often been referred to by the second syllable only. With that, it is old news that people who behave as jackasses are referred to by the second syllable. No way is it profane, but technology has no clue. How nice if a program were to exist with facility in the language. Standard English, that is.

C'est la vie, c'est la guerre.


LAURIE, NYC
No one said it would be easy, but it can be easier.

There is substance in glibness and vice versa:
"If you're going through hell, keep going."
-- Winston Churchill, master of both?


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-POOKIE-'s Photo -POOKIE- Posts: 23,017
9/4/18 8:39 A

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Great post Coach Denise.

I for one am glad you moderate SparkPeople at a PG level. And don't allow religion in public feeda either. It makes SparkPeople much easier to get along with.

Thank you.

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 42,849
9/3/18 2:10 P

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We always state which guideline was violated. In my many years of being with SparkPeople, I've never had anyone not know what part of their post was an issue, especially when it comes to profanity. We don't send a blank statement, we mention that it's a violation of our community guidelines to "xyz." In the case of profanity, we cite that. Many times these days, there are images posted with various forms of profanity, so the filters aren't able to catch those before they are posted. And again, if someone has had a post removed, they are sent a SparkMail with that info and why. They should know what part of their image or post was the violation by what we said in our SparkMail. That said, we give more than one warning depending on the offense and if they have questions about that, they need to reply to the staff member that sent the SparkMail with that information.

As I understand your posts here, this is based on what some members may have said after receiving a SparkMail about "one" of their posts. I'm sure those people had multiple SparkMail's sent to them with the info about the guidelines and given multiple warnings within those. They should be working it out with that staff member, not bringing attention to their violation. It also states in the Community Guidelines that, "We ask that private correspondence between members and staff not be shared publicly." And again, in my experience, most people know what post it was, but didn't realize that they agreed to those guidelines and our terms and conditions and are apologetic that they used profanity in a post and I don't see them do it again.

Any time I post in a public forum of any kind, not just SP, some things I ask myself typically include: "Is it positive? Would I say that in front of my grandmother (or someone else that I highly respect)? Would I say those words in front of a child?" I don't expect everyone to ask themselves those questions before posting somewhere on the internet, but honestly, if you can say yes to those, it's very safe to post on SP (unless a person would actually say negative things and curse words in front of those people).

You will also find the following at the very beginning of our Community Guidelines: "SparkPeople prides itself on having one of the most positive online Communities in the world. We will continue doing all we can to make this a safe and motivational environment to help members get the support they need to reach their goals."

So, if you see anyone saying they are being kicked off and/or they don't know what they did. Tell them to go back to their SparkMail and email the staff member that sent that information to clear up any misunderstanding. You can also gently remind them that there are Community Guidelines that they agreed to and even give them the link or guide them to it.

www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=349


Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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LUANN_IN_PA Posts: 27,528
9/2/18 6:53 P

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"What's disturbing is what Luann reports about some other sites."
Why is that disturbing to you? If you have a beef with someone, you discuss it privately, right? Not on the internet, right?
Same deal.

As far as the profanity filter goes.... many members create memes to get around the filters.

Personally, I am happy that this site does not descend into profanity and lewdness. We don't need more of that in today's world.

Edited by: LUANN_IN_PA at: 9/2/2018 (18:55)
"We cannot change the cards we are dealt, just how we play the hand."
~ Randy Pausch

"There's a difference between interest and commitment. When you're interested in doing something, you do it only when circumstance permit. When you're committed to something, you accept no excuses, only results."
~ Art Turock

"We have a saying in Tibet: If a problem can be solved, there is no use worrying about it. If it can't be solved, worrying will do no good."
~ 7 Years in T
SYLPHINPROGRESS's Photo SYLPHINPROGRESS SparkPoints: (102,272)
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9/2/18 2:55 P

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Curious and curiouser.

SP has a built-in censorship program so that posts containing "profanity" do not pass through. Often enough, words that are widely accepted are censored by the system. Therefore, I take it that the 75HealthyMe is wondering about phrases rather than single words.

What's disturbing is what Luann reports about some other sites. I'm not fond of dictatorships and imperiousness. Nevertheless, I acknowledge that some -- just some -- policy discussions are best conducted privately because they may rest on misunderstanding.

Anyway, happy Sunday to all. (Can I say that?)

Edited by: SYLPHINPROGRESS at: 9/2/2018 (15:04)
LAURIE, NYC
No one said it would be easy, but it can be easier.

There is substance in glibness and vice versa:
"If you're going through hell, keep going."
-- Winston Churchill, master of both?


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75HEALTHYME's Photo 75HEALTHYME Posts: 13,342
9/2/18 10:48 A

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Thank you Denise for your guidance.

But I do think it would be nice if the posting member also received an indication of exactly was considered "rule breaking" by their posting...

If you have ever received a rebuke for something that you did inadvertently...
you most likely had no idea what you were being rebuked for
unless it is clearly stated in the rebuke.
Saying you did something bad does not identify what the specific bad was.


this started with Just a thought. Maybe I should have just kept my thoughts and questions to myself..




Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 42,849
9/1/18 10:24 P

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As stated in our Community Guidelines: "In general, we consider our site to be "PG-rated." In there, we also include the following about profanity: "No profanity or explicit content. Again, please keep in mind that our site is "PG-rated." This includes typed out posts AND images. While we get some reports of those things, there are also plenty of times that coaches and staff come across those on their own and remove them and then send that person a SparkMail letting them know. If someone receives a SparkMail about that and has a question about it, then they should reply to that SparkMail to get more info. If it's an image, we can't put that in the SparkMail. Generally though, people know what they have been and are posting, even if they are posting a lot.

That said, our staff go by the Community Guidelines when handling post removal situations. Those can be found on the main message board page (there's a link for them near the top of that page), but here's a direct link: www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=349
.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
LUANN_IN_PA Posts: 27,528
9/1/18 9:00 P

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"What is SparkPeople's definition of "profanity" ?"

Well, they state things need to be PG-13, so I guess you don't post things here that you would not say to a child.

Hopefully a coach will step in and clarify!

(Some boards I am on would ban you right now for publicly questioning moderator actions. I hope that does not happen here.)

"We cannot change the cards we are dealt, just how we play the hand."
~ Randy Pausch

"There's a difference between interest and commitment. When you're interested in doing something, you do it only when circumstance permit. When you're committed to something, you accept no excuses, only results."
~ Art Turock

"We have a saying in Tibet: If a problem can be solved, there is no use worrying about it. If it can't be solved, worrying will do no good."
~ 7 Years in T
75HEALTHYME's Photo 75HEALTHYME Posts: 13,342
9/1/18 8:25 P

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What is SparkPeople's definition of "profanity" ?

because there are those that consider the word 'dam' a word of profanity

I am not saying that the rule is bad... but if you get ticketed for speeding... you are advised of the speed you were traveling and the speed limit for the place and time you were ticketed...

I am wondering why when a post is removed the person condemned is not given a copy of the felonious posting and told what about the posting was condemned.

especially since the removal & condemnation is accompanied by the threat/promise of retribution should they commit another infraction of the rule.

it is rather like being stopped by an officer of the law... and being told you broke a rule of the road.... (but not telling you which one)... then telling you ... you are getting a warning this time... but do it again.. and your drivers license will be revoked.


Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


LUANN_IN_PA Posts: 27,528
9/1/18 7:31 P

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""Received word that one of my posts was removed for profanity." "

When anyone signs up, they agreed to many things, including no profanity, no underwear photos, no advertising, etc.
IMHO, it does not matter how many complain or who complains.
And when anyone chooses to go against the terms of service they agree to, they really are not "totally blindsided and bewildered about what they did", are they?

"We cannot change the cards we are dealt, just how we play the hand."
~ Randy Pausch

"There's a difference between interest and commitment. When you're interested in doing something, you do it only when circumstance permit. When you're committed to something, you accept no excuses, only results."
~ Art Turock

"We have a saying in Tibet: If a problem can be solved, there is no use worrying about it. If it can't be solved, worrying will do no good."
~ 7 Years in T
75HEALTHYME's Photo 75HEALTHYME Posts: 13,342
9/1/18 4:14 P

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I see this posted every once in a great while... or something similar...

"Received word that one of my posts was removed for profanity."

Often the member does not know the specifics of what was offensive about what was removed
(Sometimes not even sure what was removed, should they be someone who makes a lot of posts.)

The notice of removal is usually accompanied by the statement that should the person offend again, they may be summarily removed from SparkPeople ... PooF and all gone never to be seen or heard from again. = Excommunicated = Exiled

So,

the question is What happens that causes this "Post Removal" ?

What is the detailed procedure ?

1. Is it a single complaint from one source?

2. Does the complaint need to come from a SparkPeople member or just anyone with internet access?

3. Is the complaint investigated by a paid SparkPeople employee? or is the registering of a complaint all it takes to have a post summarily removed.

4. Why not include a copy of the offending post with the notice that it has been removed?

and

5. Why not explain what was offensive to the person whose post was removed? Because obviously the posting person did not believe they had made an offending posting.. now they know they have offended at least one somebody, but totally blindsided and bewildered about what they did, said, that caused the issue... and just a bit terrified of exactly how to avoid the ultimate 'SHUNNING" !

I do hope this is not offensive... just an inquiring mind ... wondering...


Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


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