Message board topics
Reply Create A New Topic Subscribe to this Discussion
Author:
DEBB520's Photo DEBB520 SparkPoints: (1,417)
Fitness Minutes: (825)
Posts: 210
7/9/18 5:17 P

My SparkPage
Send Private Message
Reply
Will do, thanks for following up on this.

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 42,746
7/9/18 4:21 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
I just checked your account and you currently have 3 cups of water tracked. I clicked on an article and then the get SparkPoints button and it gave you points for that.

You may need to try clearing your cache and cookies if you continue having trouble. Also, when you are tracking water, make sure you are allowing a second or two between adding cups to allow the site time to save it (it saves automatically).

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
DEBB520's Photo DEBB520 SparkPoints: (1,417)
Fitness Minutes: (825)
Posts: 210
7/9/18 2:29 P

My SparkPage
Send Private Message
Reply
on my nutrition tracking page ... I add the # of glasses and nothing really happens .. also on the challenge page ... no place to "submit" or "save" . I'm using Chrome. I just tried Safari . had to start over the challenge. I can't tell if it will save the # but it's still not showing up in Sparkspoints

Now it's not registering when I read articles (Chrome)

Edited by: DEBB520 at: 7/9/2018 (14:55)
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 42,746
7/9/18 1:52 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
What challenge are you tracking it in? What browser and version of browser are you using? Have you tried a different browser to see if that makes a difference for you?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
DEBB520's Photo DEBB520 SparkPoints: (1,417)
Fitness Minutes: (825)
Posts: 210
7/9/18 1:26 P

My SparkPage
Send Private Message
Reply
It's not tracking in the challenge (I click on the glass but it doesn't save) and not showing up in sparkspoints

Page: 1 of (1)  

Report Inappropriate Post

Other Site/Technical Help Topics:

Topics:
Last Post:
9/18/2017 5:59:53 PM
3/24/2018 9:57:32 PM
9/12/2017 12:43:50 AM
11/28/2017 6:31:53 AM

Thread URL: https://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=46033434

Review our Community Guidelines