Message board topics
Reply Create A New Topic Subscribe to this Discussion
SPARK_MERLE's Photo SPARK_MERLE Posts: 8,594
6/12/18 7:00 P

SparkPeople Team Member

My SparkPage
Send Private Message

I'm sorry to hear that is happening. Our app developer is already looking into this issue. We think it is likely happening for those with older iOS versions. But, he is investigating to see if it can be fixed.

I will come back and let you know when I receive an update. In the meantime, I do not believe there is anything you can do on your end unless you are able to upgrade to the current iOS to give that a try (still not 100% positive that that is the issue).


~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale

AKIMBRE1's Photo AKIMBRE1 SparkPoints: (11,018)
Fitness Minutes: (9,126)
Posts: 282
6/12/18 6:52 P

My SparkPage
Send Private Message
Anytime I try and view an article on the app, my phone pauses for a moment, then screen goes black, and goes back to my home screen (I have an iphone 5, very old!). I have tried uninstalling and reinstalling the app with no luck. I was able to view the articles via the app until about a month ago. Any suggestions? Thank you!!

 current weight: 162.4 
Page: 1 of (1)  

Report Inappropriate Post

Other Site/Technical Help Topics:

Last Post:
5/6/2018 11:46:34 PM
6/13/2018 3:20:38 PM
4/27/2018 6:14:22 PM
9/5/2018 4:51:29 PM
4/25/2018 10:07:34 AM

Thread URL:

Review our Community Guidelines