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HOPESALOT SparkPoints: (99)
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4/26/18 9:59 A

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Thank you, Jen. Hopefully all will work well now

SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,385
4/26/18 9:53 A

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The HOPESAOT account has been closed.

Thanks,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
HOPESALOT SparkPoints: (99)
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Posts: 3
4/26/18 9:49 A

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I was not aware of that. yes I would like you to close hopesaot as it is spelled incorrectly. I hope that is not where all the data is but as long as the log in is working I will b ok. thank you

SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,385
4/25/18 12:11 P

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You've posted in this thread under two different usernames: HOPESALOT and HOPESAOT. I think what's happening is that you log into one account, enter things, and then log into the other one later and it seems like the data is missing. It's not- it's just in the other account.

Let me know if you'd like me to close one of them to reduce confusion.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
HOPESALOT SparkPoints: (99)
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Posts: 3
4/25/18 11:59 A

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After re-establishing the sign up in the sparkpeople.com website, this morning I can sign in to the site ok but the information I entered into nutrition tracker is gone.

HOPESAOT SparkPoints: (11)
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4/25/18 2:40 A

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That is exactly what I did in the first place. I will do it over but not put much into it in case it does this again








SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,385
4/24/18 8:08 P

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If you go to www.sparkpeople.com, you can sign in directly through the site and don't need to use FB.

Does that help?

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
HOPESAOT SparkPoints: (11)
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Posts: 3
4/24/18 5:53 P

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Hello Jen. Now it is telling me i have to sign in through face book. I did not sign up in facebook or with an app but with the site

SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,385
4/24/18 6:44 A

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Are you logging in through the full site or the app? Are you still having trouble now?

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
HOPESAOT SparkPoints: (11)
Fitness Minutes: (0)
Posts: 3
4/24/18 1:07 A

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after entering on site for over an hour, when i log back in the site "cannot find that page" and continually asks me to re-enter everything

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