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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 65,989
4/5/18 8:13 A

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Yes, you'd just want to be sure you cancel through the Apple store, and then you can sign up directly from SparkPeople.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
REDRASPBERRY3's Photo REDRASPBERRY3 Posts: 182
4/5/18 8:11 A

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Thanks Coach Jen. Is it possible to renew through this website itself?

Artificial Sugar = Energy Crash


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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 65,989
4/5/18 8:10 A

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It looks like you were paid through 4/3 through the app store, but I don't see anything after that. You might want to check with them to make sure your next payment went through properly (we don't have those details in our system.) I do see ads in your account, so my guess is that something happened with that next payment.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
REDRASPBERRY3's Photo REDRASPBERRY3 Posts: 182
4/5/18 7:59 A

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I have a iTunes subscription for Spark premium but I am currently seeing ads on pages. Can you look into this?

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