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1CRAZYDOG's Photo 1CRAZYDOG Posts: 471,769
4/4/18 6:53 P

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Sorry! Have to agree 100%. I spent time rebooting thinking it was my computer as well!

If it is a known that something is going to be worked on that will affect how we can access SP, it would be nice to have a heads up. Obviously, problems that are unexpected also happen. But a word to the site users is always helpful and appreciated.

Love is the root of all things good in life.


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SHARON10002's Photo SHARON10002 Posts: 45,049
4/4/18 6:05 P

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For the record, many of us experienced multiple problems when trying to post, navigate, and use the website late last night, and much of this morning.

Your IT staff needs to post a notice to your users where it will be seen by all who log onto the website that Spark People is experiencing problems - and the problems are not our computers. I spent 20 minutes trying to reboot my computer, along with other known remedies, before finally just giving up.

This would also help the staff fix or repair the problems faster because those of us who are trying to interact with the website would just log off and come back later, and you'd have less of all of us still trying to post and such interfering with solving the problem. Then POST again that it's fixed, and word will get out.

Why is it so hard for you to be more user friendly to those who support you?

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1CRAZYDOG's Photo 1CRAZYDOG Posts: 471,769
4/4/18 7:17 A

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My messages are not loading on pages and blogs! Have rebooted my computer. What is going on????

Love is the root of all things good in life.


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