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NOTT_THE_BRAVE Posts: 3
5/22/19 2:20 P

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Thank you! :)

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
5/22/19 1:20 P

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NOTT_THE_BRAVE - I have manually verified your email address. Your IP address is likely being picked up as being in the EU, which is why you aren't able to uncheck that box. Sorry about that, but you should be all set now.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
NOTT_THE_BRAVE Posts: 3
5/22/19 11:30 A

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Hi, I can't uncheck the "Never email me again" box either. I am in Norway btw, we are not part of the EU ;)

Hoping for some help so I can verify my mail. Thanks! :)

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
10/9/18 4:27 P

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Yes, if you are a part of the EU, you aren't able to get emails at this time. I manually verified your email address on your new account though, so you should be all set to blog now.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
LORAINE591's Photo LORAINE591 SparkPoints: (152)
Fitness Minutes: (225)
Posts: 12
10/9/18 3:42 P

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I cant uncheck the never send emails box. I tried new email but still not working so I closed last account and started this new one but still same issues. is it because I am in uk? thanks for ur help

Loz xx


 current weight: 196.0 
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LORAINE59's Photo LORAINE59 Posts: 5
10/9/18 2:56 P

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Im having the same problem. the never send email box csnnot be unchecked so I cant write a blog...… help :)

Loz xx


 Pounds lost: 4.0 
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10.25
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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
7/18/18 3:44 P

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@SPUNOUTMOM - i checked your account/email preferences and on your email preferences page, it has the following note:

You are no longer receiving emails from SparkPeople because at one point your email provider reported that yours was not a valid email address.

If you are not receiving emails and you have entered a valid address, click here to reset your email address and we will start sending emails to your address the next day.

So you will need to go to that page and click on the link to reset your email address. If that message continues to come up for you, then you may want to consider using a different email address for your SparkPeople emails.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
SPUNOUTMOM's Photo SPUNOUTMOM Posts: 1,548
7/18/18 1:18 P

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I have same issues. I can't seem to get to emails. I will check to see if I checked off email notification.



Total SparkPoints: 86,655
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99,999
SparkPoints Level 19
OLIVE_IRONSIDE's Photo OLIVE_IRONSIDE Posts: 4
7/11/18 6:16 P

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Many thx for your help.



 current weight: 230.0 
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220
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
7/8/18 11:59 P

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OLIVE_IRON - I have manually verified your email address, so you should be all set now.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
OLIVE_IRONSIDE's Photo OLIVE_IRONSIDE Posts: 4
7/8/18 8:42 P

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Can you do the same for me, please? I'm in the same situation. Thank you



 current weight: 230.0 
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228.25
225.5
222.75
220
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
7/4/18 11:34 P

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STARGIRL09 - It was saying that if you are in the EU then we aren't able to send emails out. However, I have manually verified your email address, so you should be all set to blog now.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
BECCALOU09's Photo BECCALOU09 Posts: 2,315
7/4/18 1:45 P

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Hi, I'm having trouble creating blogs on my profile due to it saying I clicked on the box for not letting messages and whatnot come through to me... I never ticked the box, its in grey and is not able to be clicked for taking the tick away...

It is saying those in EU cannot something or other, I dont remember now what it said about EU but I am in the UK area so I do not understand why my email address won't be verified...

RLW

----------
A few quotes that I made up:
"Go with the flow and never let your plans go low"
"There is no ' won't' just will, must and should.'
"You can go longer or you can go home"
"Heart condition? what heart condition. God kicked its ass."


 current weight: -13.0  under
15
7.5
0
-7.5
-15
PAPOILA4 SparkPoints: (63)
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Posts: 2
7/4/18 9:55 A

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Hello. Yes, this is correct, i've been using this email for years and never had a problem.
Maybe i'll try to register with another email address, just in case.


Edited by: PAPOILA4 at: 7/4/2018 (09:56)

 current weight: 216.0 
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203.5
191
178.5
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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
7/1/18 11:10 P

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PAPOILA4 - You have your email address listed with an @ERROR402.ORG email address, which doesn't seem correct. If it's not a correct email and if we sent out any emails to you and those were returned multiple times, then that never email me box will be checked. Is that actually part of your email address?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
PAPOILA4 SparkPoints: (63)
Fitness Minutes: (0)
Posts: 2
7/1/18 8:52 P

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Hello. I'm new and i'm having the same problem, i can't uncheck the "never email me" box. It was already checked when i was creating my account. I can't even receive my email address verification status.



 current weight: 216.0 
216
203.5
191
178.5
166
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
2/23/18 9:54 P

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I'm glad you found them!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
PAULA3420's Photo PAULA3420 Posts: 13,011
2/23/18 8:16 P

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I found them.

NOT, in Social that is Facebook on my gmail.

Promotions = BINGO there they are and I have my 8 points for the first time in 3 days. THANKS for letting me vent.

Appreciate your help and patience. emoticon emoticon

Quit smoking 09/09/05
Lost 50 in 2009.
Under 300 in 2017.

Paula
Longmont, Colorado

"Be not afraid of going slowly, be afraid ONLY of standing still."~Chinese Prov

2019 GOALS:
1. Do a Minimum of 10 minutes of Fitness Exercise DAILY and Check-In with 4 Peas in a Pod DAILY!!
2. Continues Healthy eating Habits, this includes eating 5 Fresh Fruits and Vegetables DAILY.
3. Drink 8 glasses of Water Daily
4. Continue Strength Training
5. Lose 31 pounds


 current weight: 222.0 
325
292.5
260
227.5
195
PAULA3420's Photo PAULA3420 Posts: 13,011
2/23/18 7:53 P

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I will look.

What confuses me is why after years and years of NO issues, does it change now?

And, when the problem started this week. Each day of the week that followed the beginning day, has gotten worse. Up until today, where I am getting nothing but Message Board posts. I'm venting here. Sorry. I will go look and try to be productive. emoticon

Quit smoking 09/09/05
Lost 50 in 2009.
Under 300 in 2017.

Paula
Longmont, Colorado

"Be not afraid of going slowly, be afraid ONLY of standing still."~Chinese Prov

2019 GOALS:
1. Do a Minimum of 10 minutes of Fitness Exercise DAILY and Check-In with 4 Peas in a Pod DAILY!!
2. Continues Healthy eating Habits, this includes eating 5 Fresh Fruits and Vegetables DAILY.
3. Drink 8 glasses of Water Daily
4. Continue Strength Training
5. Lose 31 pounds


 current weight: 222.0 
325
292.5
260
227.5
195
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
2/22/18 11:00 P

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Paula - Your settings all look good and you should be receiving those. Did you check your social/promotions tab in gmail? I've noticed that sometimes they go there. Also, have you checked your spam folder?

Peggy - I'm glad it's working for you so far!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
PEGGY-BEE's Photo PEGGY-BEE Posts: 15,395
2/22/18 10:20 P

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Well, Couch Denise helped me and now it's worked for 2 days. Hoping for the best.

Marbea
Pacific time zone
Turn your face to the sun and the shadows fall behind you.

PAULA3420's Photo PAULA3420 Posts: 13,011
2/22/18 8:10 P

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Hi, I have been receiving emails for years at my gmail account. Then, yesterday, I only got 6 of the Spark emails. And, now, today, I did not get any of my emails.

I wonder why?

Thank you.
Paula

Quit smoking 09/09/05
Lost 50 in 2009.
Under 300 in 2017.

Paula
Longmont, Colorado

"Be not afraid of going slowly, be afraid ONLY of standing still."~Chinese Prov

2019 GOALS:
1. Do a Minimum of 10 minutes of Fitness Exercise DAILY and Check-In with 4 Peas in a Pod DAILY!!
2. Continues Healthy eating Habits, this includes eating 5 Fresh Fruits and Vegetables DAILY.
3. Drink 8 glasses of Water Daily
4. Continue Strength Training
5. Lose 31 pounds


 current weight: 222.0 
325
292.5
260
227.5
195
PEGGY-BEE's Photo PEGGY-BEE Posts: 15,395
2/20/18 5:47 P

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Thank you, I will try gmail and hope for the best

Marbea
Pacific time zone
Turn your face to the sun and the shadows fall behind you.

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
2/20/18 3:39 P

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I was able to uncheck the never email me box and save that change, so I'm not sure why you had trouble with that. It is possible that your email provider allowed those few emails to go through, but blocked and returned the others to us, which caused that box to be automatically checked again. The only time that box gets automatically checked is when an email provider returns multiple emails to us (it overloads the servers to keep trying to send emails to email addresses when the email providers block/return them). I know it is very frustrating and we definitely want all of our emails to be received by our members. If you continue to have trouble with your emails not coming through, you may need to try using a different email address for your SparkPeople emails. Gmail is typically very good at delivering our emails.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
PEGGY-BEE's Photo PEGGY-BEE Posts: 15,395
2/20/18 10:40 A

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So this morning I received all 3 daily e-mails and the weekly spark, but not my 2 challlenges, so I looked at my e-mail settings that I had carefully rechecked last night. My 3 daily e-mail and my heart and diabetes boxes were unchecked, and the "do not e-mail me again' button was checked, the opposite of how I set it last night. And once again when I attempt to checkmark the dailies, the checkmark will not appear and I am unable to remove checkmark in the "do not" box.

So I did receive 4 e-mails inspite of the "do not" box having a checkmark in it. This is exceedingly frustrating.

Marbea
Pacific time zone
Turn your face to the sun and the shadows fall behind you.

PEGGY-BEE's Photo PEGGY-BEE Posts: 15,395
2/20/18 1:29 A

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Thank you for your help. I did not check the "do not e-mail me again" box, I've been careful about that, but look forward to receiving my e-mail. I was pretty frustrated. Thanks again!

Marbea
Pacific time zone
Turn your face to the sun and the shadows fall behind you.

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,578
2/19/18 12:16 P

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I just checked your account and you have the "Never email me again" box checked on your account/email preferences page. If you didn't check that box yourself, that means that your email provider did actually return multiple emails to us/didn't allow them to get delivered to your inbox. You will need to go into your account/email preferences page, click on the email tab, uncheck that box and save your settings and hopefully your email provider will actually deliver our emails to you. It isn't uncommon for email providers to say they aren't blocking, when they actually are or they have added new spam filters. We have seen various email providers say that many times over the years and that be incorrect information.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

www.sparkpeople.com/myspark/
groups.asp


Total SparkPoints: 181,288
150,000
162,499
174,999
187,499
199,999
SparkPoints Level 21
PEGGY-BEE's Photo PEGGY-BEE Posts: 15,395
2/19/18 12:09 P

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Not only am I not receiving most e-mails I signed up for, but when I try to check the boxes for newsletters for Heart Health, Diabetes, the checkmark does not appear in the box; e-mails I did receive for 5+ years, my original checkmark just is gone, along with the checkmarks on the dailies (yet I might get one daily delivered, but not the same one daily). I no longer receive the weekly newsletter from any teams or any of my daily challenges. Regularly now, I just receive the Sunday e-mail from SparkGuy and notices that someone has blogged or replied to me. My e-mail provider insists it is not their service blocking that would account for this problem.

Marbea
Pacific time zone
Turn your face to the sun and the shadows fall behind you.

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