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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,008
2/20/18 3:45 P

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It was intentional and I have passed along the feedback.

Sorry for the frustration!

Coach Denise

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SPARKINGRAMMY's Photo SPARKINGRAMMY Posts: 3,422
2/19/18 5:07 P

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agreed. it would be nice to know about this. it would save time and frustration. thanks for checking into it

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2/19/18 4:01 P



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I just tried it and it works by typing in my measure.

So are you saying it has been intentionally removed? If so, perhaps if it were advertised, perhaps as messages on the various community teams would be good so save other members' frustration.

Thanks
Kris

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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,008
2/19/18 12:12 P

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Thanks for sending that! The serving box is now no longer a predefined drop-down menu, but you can now type/enter the serving type that you want. Are you having trouble typing in that field?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
SLIMMERKIWI's Photo SLIMMERKIWI SparkPoints: (272,893)
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2/19/18 12:43 A



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I have just sent it to you.
Kris

Co-Moderator Dealing with Depression
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=953


Team Leader Essential Tremors :-) (Benign and Familial) www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=30225


Co-Leader Crohn's Can't Stop Me
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=17464


I am not a Dr - please check with your qualified Health Professional for a diagnosis and treatment plan


 current weight: 154.0 
211
196.75
182.5
168.25
154
SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,008
2/18/18 9:45 P

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Kris - please send it to denise@sparkpeople.com.

Thanks!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
SPARKINGRAMMY's Photo SPARKINGRAMMY Posts: 3,422
2/18/18 9:23 P

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Thank you Kris. I don’t have a phone, but will try entering on my computer. It just seems to be on my IPad that I am having problems

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2/18/18 8:49 P



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@SPARKINGRAMMY - if you have a phone you can enter it from try that. I just did it through that, but couldn't enter the sugars of saturated fats (both of which I track) but got everything else o.k. I then went in on my computer and hit Edit Manually Entered Food, and was able to finish it off there.

Frustrating and a lot of work, and certainly something that I hope that I don't have to repeat.

I use Firefox and Google Chrome, and neither would let me enter it in from the start, on the computer.

Kris

Co-Moderator Dealing with Depression
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=953


Team Leader Essential Tremors :-) (Benign and Familial) www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=30225


Co-Leader Crohn's Can't Stop Me
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=17464


I am not a Dr - please check with your qualified Health Professional for a diagnosis and treatment plan


 current weight: 154.0 
211
196.75
182.5
168.25
154
SLIMMERKIWI's Photo SLIMMERKIWI SparkPoints: (272,893)
Fitness Minutes: (42,557)
Posts: 28,324
2/18/18 7:45 P



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The day before yesterday I had no problem, however today I tried to enter a new food. It allows me to enter the title and the serving quantity but not the serving type (i.e.g; tsp; cup; etc. . I will get a screen shot.

I haven't been able to put one on here, so if you could send me your email address, I will send you a screen shot.

Thanks,
Kris


Co-Moderator Dealing with Depression
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=953


Team Leader Essential Tremors :-) (Benign and Familial) www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=30225


Co-Leader Crohn's Can't Stop Me
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=17464


I am not a Dr - please check with your qualified Health Professional for a diagnosis and treatment plan


 current weight: 154.0 
211
196.75
182.5
168.25
154
SPARKINGRAMMY's Photo SPARKINGRAMMY Posts: 3,422
2/17/18 8:14 P

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Thank you

Edited by: SPARKINGRAMMY at: 2/17/2018 (20:15)
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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,008
2/17/18 5:12 P

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I haven't been able to replicate that issue. Have you tried clearing your cache and cookies to see if that helps? This page has info on how to do that: www.sparkpeople.com/community/help_answer.
asp?id=55
. If you have tried that, but still having trouble, will you please try a different browser to see if that makes a difference?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.
SPARKINGRAMMY's Photo SPARKINGRAMMY Posts: 3,422
2/17/18 3:46 P

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Lately I can not manually enter my favorites on the Nutrition tracker. I prefer entering my favorites manually according to what the package food has for nutrients rather than search others. This way I know just what I have entered. The cursor jumps around, doesn’t save my info or just won’t let me enter anything. Doesn’t matter if I use my computer or IPad. Anyone else having a problem like this or know how to fix it? This is getting very frustrating.

Edited by: SPARKINGRAMMY at: 2/17/2018 (15:50)
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