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SPARK_MERLE's Photo SPARK_MERLE Posts: 8,316
1/9/18 12:13 P

SparkPeople Team Member

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Did you add any new programs, extensions or add-ons to your computer around that time? If you are running a popup or ad blocker, try disabling that to see if the emoticons work for you then. If that isn't it, you can disable all extension/add-ons in your browser to see if it works then; if it does, you can add them back one-by-one to try to identify which causes the problem.

If you try using a different browser, does the same thing occur?

I hope one of the above helps!


~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale

PAGE2015's Photo PAGE2015 Posts: 1,880
1/8/18 11:53 P

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I have been part of Sparks since 2015 and I have always been able to use the emoticon's but since Dec it will not work for me. I click the button and nothing shows up. I don't know if I have clicked something or what. I do not know a lot about computers so if you have any ideas please step by step as to what to do. I really miss this.
Thank you for your help.

Della from Oregon /pacific time zone
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