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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,298
9/10/18 11:25 A

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Are you in the EU? If so, the app is no longer available to our EU members due to the GDPR regulations. Sorry about that.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
LIZ1508 Posts: 4
9/10/18 11:22 A

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Hi
I have had the app since 2014 and haven’t used it in 6months or so. I’ve tried to log in a number of times and it still won’t log in. I logged out and reset my phone, I also deleted the app and reinstalled it. I go to sign in, enter my details and it flicks straight back to the log in screen. My details are correct; I can log in on my internet browser on mobile web but not on the app. Can someone please help? Thanks



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