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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,377
9/3/18 2:55 P

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I will talk to our team about it again, but I'm pretty sure if it were that simple for us, they would have done it right away. Grampian- I replied to your post yesterday.

Coach Jen

Edited by: SPARK_COACH_JEN at: 9/3/2018 (14:56)
"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
GRAMPIAN Posts: 111
9/3/18 2:51 P

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You're absolutely right. I posted a similar message yesterday but haven't had a reply yet.

SLAM_X's Photo SLAM_X Posts: 4
7/22/18 9:45 A

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I am tired of hearing the excuse that it's all down to GDPR regulations!

To become GDPR compliant almost all companies just have to edit one line in their Privacy Policy and ask their subscribers to re-confirm that they wish to be contacted!

All you have to do is remove anyone who does not re-confirm.

IT IS THAT SIMPLE!!

Edited by: SLAM_X at: 7/22/2018 (09:49)

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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,377
7/13/18 8:12 A

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You are correct as to why it stopped being available in the EU. We don't currently have the resources to work on bringing it back, but hopefully that will happen in the future. Sorry I don't have a better answer for you.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
CELESTINE66's Photo CELESTINE66 Posts: 13
7/13/18 8:06 A

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I have just started my plan again and I understand the that App has stopped working for people in the EU due to GDPR while it is amended, Is this correct? if not I have been unable to log in for quite some time now but can still log in via the web with my same details. I really miss the app as it was handy to use on the go for fast tracking items and keeping a check on my calories. I dont always have a chance to log into the pc in order to keep it up to date. I am really determind to make a go of my weightloss this time, last time the app meant i was successeful in losing 1 stone. I really dont want to start looking for an alternative site?



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