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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,066
9/23/17 7:12 A

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Glad you figured it out!

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JLCONROD's Photo JLCONROD SparkPoints: (16,973)
Fitness Minutes: (8,820)
Posts: 148
9/22/17 8:28 P

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Double checked my password and found a typo! *embarrassed grin*. Logged in to D&N Tracker. However, I found that I actually prefer the SparkPeople Android app that I had accidentally uninstalled.

Installed SparkPeople app, spun the Wheel, got my SparkPoints. 60 point so far today, 5:30PM PDT. Happy First Day of Autumn!

John Conrod, Medtronic MiniMed Ambassador
Brittle Type 1 Diabetes 47 Years, Insulin Pump 7 years
Founder: BrittleType1Diabetes on Facebook

www.facebook.com/BrittleType1Diabetes



www.minimedambassadors.com/johnc

NOTE: As a volunteer MiniMed Ambassador, I receive promotional items and educational material to use and share as I see fit. No monetary compensation has taken place and any opinions expressed by me are honest and refle


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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,066
9/22/17 4:40 P

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You could try uninstalling and reinstalling. We could also try a password reset to see if that fixes it. Let me know if neither of those work.

Glad you're still Sparking!!

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JLCONROD's Photo JLCONROD SparkPoints: (16,973)
Fitness Minutes: (8,820)
Posts: 148
9/22/17 4:37 P

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Hi Coach Jen,

Thanks for your response. I cleared cache on my LG Stylo 2+ (LGMS550) Smartphone, Android 7.0.0 (Nougat). Still doesn't accept login ID/password.

I also check Google Play but it shows Diet & Nutrition Track up-to-date.

Would it help if I uninstall the Android app, clear phone cache again, then reinstall it, followed by a fresh login to Spark? TIA.

P.S.: 47 years Brittle Type 1 Diabetes, 7 years insulin pump. The Diet & Nutrition Tracker is invaluable in determining Carb intake for my insulin pump Bolus Wizard for each meal! Spark Person for many years and Still Sparked!



John Conrod, Medtronic MiniMed Ambassador
Brittle Type 1 Diabetes 47 Years, Insulin Pump 7 years
Founder: BrittleType1Diabetes on Facebook

www.facebook.com/BrittleType1Diabetes



www.minimedambassadors.com/johnc

NOTE: As a volunteer MiniMed Ambassador, I receive promotional items and educational material to use and share as I see fit. No monetary compensation has taken place and any opinions expressed by me are honest and refle


 current weight: -3.0  under
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-2.5
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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 66,066
9/22/17 6:05 A

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Are you still having trouble logging in? The mobile version of our site doesn't have all of the features of the full site which is why you might have had trouble finding some of the features you mentioned. Can you try clearing your cache and cookies on your phone to see if that helps with the login?

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
JLCONROD's Photo JLCONROD SparkPoints: (16,973)
Fitness Minutes: (8,820)
Posts: 148
9/21/17 10:08 P

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Logged in to D&N Tracker Android for weeks fine. Today opened the app to find logged out.

App didn't accept User ID or password. No option for Facebook login or Forgot password. Still set Remember Me.

Smartphone: LG Stylo 2+ (LGMS550), Android 7.0.0 (Nougat). Up-to-date. No recent OS updates. Google Play lists app up-to-date.

Logged in with Chrome Android. Spun Wheel for 7 points. Add Food didn't show my custom Meal setting. Add Food Favorites didn't list or find many saved foods.

Add Foods Search inconsistent. No nutrition content verification vote, no Add to Favorites option.



John Conrod, Medtronic MiniMed Ambassador
Brittle Type 1 Diabetes 47 Years, Insulin Pump 7 years
Founder: BrittleType1Diabetes on Facebook

www.facebook.com/BrittleType1Diabetes



www.minimedambassadors.com/johnc

NOTE: As a volunteer MiniMed Ambassador, I receive promotional items and educational material to use and share as I see fit. No monetary compensation has taken place and any opinions expressed by me are honest and refle


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5
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