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COLOGRAMMY's Photo COLOGRAMMY Posts: 249
11/24/19 2:47 P

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Thank you for writing me and for the information. The ad is not malware. It is the same ad over and over again. An ad for eggs. Thanks again

Colorado Grammy


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SPARK_MERLE's Photo SPARK_MERLE Posts: 10,189
11/24/19 12:06 P

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Hi MANDIETERRIER1,

We definitely do not want x-rated ads and try our best to keep them off SparkPeople. Often, those sneak through from malware that is on your device. I strongly recommend you do both these things:

1 - Take a screenshot and sent it to adreport@sparkpeople.com so our ad team can check it out and be sure it is not coming from one of our ad providers.

2 - Run a malware detection/removal software (this is often separate from your anti-virus software). If you do not already have one, Malwarebytes is an example of a good free malware program that many people use here. It is free and may detect malicious programs that are causing the bad ads you are seeing. If that does not help, you should clear your browser's cache and cookies--be sure to select the option to remove them from "all time".

I hope this helps!

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
MANDIETERRIER1's Photo MANDIETERRIER1 Posts: 18,081
11/24/19 11:52 A

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I don't have a problem with most ads, but kept getting one for a x-rated dating site.

Couldn't figure out why. Since I don't visit sites like that.

My latest YouTube vlog

youtu.be/qWd_v1w4RHk


BANKER-CHUCK's Photo BANKER-CHUCK Posts: 11,585
11/24/19 10:12 A

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I have no problems with ads, it's what keeps this website Free.



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SHOAPIE's Photo SHOAPIE Posts: 33,907
11/13/19 10:53 A

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I have Spark Premium and never see ads.



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COLOGRAMMY's Photo COLOGRAMMY Posts: 249
11/13/19 8:31 A

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Good morning to you, thank you for sending me the link where I can report this egg ad coming up all the time. I just had it pop up 3 times within minutes. I am sending the pictures I took of each one. I hope this can get resolved. Thank you. emoticon

Colorado Grammy


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SPARK_MERLE's Photo SPARK_MERLE Posts: 10,189
11/11/19 11:51 P

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Hi,

Not everyone sees the same ads so it helps if you can take a screenshot of what you are seeing. Then email that with a brief description of what the issue is with the ad to adreport@sparkpeople.com. Our ad team can then take a look at it for you.

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
COLOGRAMMY's Photo COLOGRAMMY Posts: 249
11/11/19 9:40 P

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Hi, I don’t know if this is the right place to post this but there is an Eggland egg ad that keeps coming up, very frequently, while I am looking at different SP things. Could someone please help me out? It is very annoying. Thank you.

Colorado Grammy


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