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Totally Ballastic Day

Monday, November 23, 2020

Went to take my little port steak out of the freezer of the tiny frig. this morning and found out that nothing in there was frozen....That did it. Sears got another call and I was told I had to wait 252 min. to talk to a rep. and they did not offer to call me back. The recording also told me to use went to a chat session who offered to hook me up with a tech who wanted my credit card number. By now it's early afternoon and I'm fuming. Takes a lot to get me that mad. Sat down at my computer went into my game and killed things just to kill things to let off steam.

Then I called the Sears store I bought the frig from and he's going to contact the regional office in the morning and get things settled once and for all. Being without a frig for almost 3 months is too much.

I did sew some today tried making another card but couldn't concentrate on much and sat on the couch doing nothing except trying to not think for a couple of hours.

Thank fulls
1. It will not kill me to zone out for a couple of hours
2. I did get some good sewing time in before anyone else's day started. I was up at 5 and back in bed at 8 but up again by 10.
3. animals

Ugh...another day.
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  • FRAN0426
    I hope the fella at the store you bought the refrigerator from carries though tomorrow, and also lets you know what he found out about your situation. This has gone on for way to long already, I think the company they use is also to blame for letting you hang. If Sears is with holding parts for fixing things, then that's a red flag, and I wouldn't deal with them anymore. If do believe they have gotten rid of their service departments in many areas, at least I heard that back some time ago. So if you don't hear back from him, call again, let them know your plenty aggravated after this much time has gone by.
    I got a great report on my carotid arteries today. The heart doctor said both of mine were only 15% plaque and that is a great place to be at. He said I wouldn't need to have this repeated for at least a couple of years. He also said that I am already on 3 medications for other reasons that they use for people that have much higher readings. So yes, I am very pleased as well.
    Another nice day here, and we sat out in our screened in room---our little dog so enjoys being out there too. She is sleeping good tonight.
    I did work a bit on the ornaments this evening while watching TV, that hand sewing does take up time, but it's fun and I'm enjoying doing it for a change of pace.
    104 days ago
  • no profile photo LAH1222
    I agree with USMAWIFE also. This run aroundhat you have been getting from Sears is totally unacceptable. 44 years ago when my husband and I were first married and we wanted to buy a stove and refrigerator from Sears, they wouldn't give us credit even though my husband had had credit from them for a few years. We went to another store, got the credit we needed to buy the appliances from them. We seldom shopped at Sears after that and now there are no Sears stores any where close to our city. We got our freezer from that other store 41 years ago and it is still going strong.
    104 days ago
    I demand a refund. Freezer from 2007 still works at my house for $153
    104 days ago
    I dem
    104 days ago
  • JAMER123
    I totally agree with USMAWIFE! They have had you going around and around for 3 months. This is not acceptable in any fashion. Better Business Bureau can help deal with this as well. It may take some legal action to get Sears to move and the BBB threat is a good one.
    104 days ago
    that is so totally unacceptable in so many ways..

    I would honestly be contacting the local consumer reporter and give my story and as to the states consumer office. and let them know the hell that sears has put you through

    I would also be asking for a full refund for the refrigerator that you originally purchased, the small one you did purchase and an estimate on how much food has been ruined from defrosting
    104 days ago
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