CARMACHAMELEON
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D is for Double Frustration

Saturday, February 23, 2019

I am tired of the cell phone that I have received from Verizon. The phone is on and I was at one time only to receive incoming calls today but now it will do nothing at all except that it is on. So, therefore I am not able to get my Fitbit to sync because I am not able to log onto the phone. I have spent two hours at the Verizon store and Phillip, who was so kind to me got more frustrated than I am because he couldn't fix the phone.

Phillip did let me know that he has an extra phone at his home and asked me if I wanted to borrow it and I told him that would be wonderful. He told me that he felt so bad that he was not able to help me but that I should have a phone to contact people and for them to contact me. He will be at my home at 3 pm tomorrow to help me out with that and I am grateful.

I am having to wait for another two weeks before Google can get back to me concerning me not being able to log on to my phone.

I will be getting that iPhone shortly after this contract is up.

Blessings!

- Nancy Jean -
GA
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Member Comments About This Blog Post
  • DETERMINEDJANET
    Now, that's bad when the store can't get your phone up and running! They should have offered you a store replacement.
    733 days ago
  • PWILLOW1
    How discouraging is that! You would think the company that got your money should be better able to contact and or help you. Thank goodness for Phillip.
    733 days ago
  • 1CRAZYDOG
    OH goodness, Nancy Jean! I am at least glad that that rep is so compassionate!!! HUGS and prayers and good luck.
    733 days ago
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