CARMACHAMELEON
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F is for FRUSTRATION

Thursday, February 21, 2019

Yes, everybody, I am very frustrated today and I will be until I get another phone. My carrier, Verizon, did an update this morning on my phone and it crashed my phone and when I took it to the store they told me that I had to get a new phone because it was trashed because of the update. The phone will be sent to my home but I have to pay for it coming here tomorrow rather than waiting two days.

The young lady gave me the number to the Verizon Customer Service because when I do get the phone tomorrow and Verizon turns it on for me I will be calling Customer Service and asking them to please take two days of service off of my bill because I lost income because I did not have a phone and I lost income from three different sources. Then I will also ask for my $13.90 back that I had to pay to get the phone tomorrow because that's just CRAZY that I have to pay for their error.

I went to my bank when I got back into town and my banker asked me what kind of phone I had and when I told him he told me that I am not the only person who had that problem with the update today. YIKES!!!

I also found out some very interesting information while I was at the Verizon store and I will be switching to an "Iphone" when my contract is up.

SP Land, I thank you for the Stress Buster class because I didn't go off the deep end like I normally would have done!!! Your class WORKED!!!

Oh, I forgot to mention that my Fitbit will not sync with my computer without my phone, so I will be late in reporting my stats to my different teams. Sorry, kiddos!!!!

Blessings!

- Nancy Jean -
GA
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Member Comments About This Blog Post
  • 1CRAZYDOG
    Oh so sorry! That is ridiculous that YOU have to pay for a new phone being shipped because THEIR update crashed your phone. **SIGH** Wishing you good luck, and I guess I'd be fighting my way up the chain of command for satisfaction.

    ((((HUGS))))
    743 days ago
  • PWILLOW1
    SORRY TO HEAR ABOUT YOUR PHONE. HAPPENED WITH AN UPDATE ON MY E-READER BUT AFTER MANY CALLS BY MY S-I-L WHO CAN BE VERY DETERMINED THEY FINALLY REPLACED IT FREE. LAST YEAR MY CELL PHONE WAS PHASED OUT AND I NEEDED A NEW ONE BUT WHEN I WENT TO THE STORE THEY TOLD ME I WOULD HAVE TO PAY FOR IT. I CALLED THE PHONE COMPANY AND THEY REPLACED IT FREE. PAYS TO NOT BE SO AGREEABLE TO BEING TREATED UNFAIRLY.
    744 days ago
  • DETERMINEDJANET
    I guess I was lucky with my recent upgrade. Yikes!
    744 days ago
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