350,000-499,999 SparkPoints 369,858

I'm pissed.

Thursday, November 01, 2018

Oh, I'm so mad...Sorry, but I need to vent!!!

I experienced the WORST customer service today in town. I don't want to mention the name because I'm not sure how I'm going to proceed.

Wednesday evening I bought something from this store and paid cash for it. I took it home but found it didn't work. So today, less than 24 hours later, I returned it and asked for a refund.
The girl at the store told me "NO" even though I had my receipt. I then asked if I could get a replacement instead. She still said "NO"!

So not getting anywhere with her, I asked to speak to the manager and explained to her that I purchased the item but it didn't work and produced my receipt.

The manager just smiled and told me to my face that I was "out of luck" no refund! No replacement!

Well, I tell you...I am NEVER buying a lottery ticket at that store again!!!
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