BEATLETOT
100,000-149,999 SparkPoints 142,740
SparkPoints
 

SparkPeople's "Customer" Service

Sunday, May 08, 2016

This is so the kind of blog that I would pretend that I was going to register a very serious complaint, but I just can't today.

emoticon emoticon emoticon emoticon emoticon emoticon emoticon

On Tuesday, while getting out of my friend's car, my SparkPeople Activity Tracker got caught on something and broke off. emoticon

I posted to the SPAT team about my broken clip, and Coach Jen told me to send my address, and they'd send me a new one.

In the meantime, I was wearing my tightest bras, so that I could put the clipless tracker in it. It was tracking with probably about 75% accuracy. Not great, but not terrible, either.

Fortunately, partially because of the SPAT, I don't have too many tight clothes any more!

I am always so surprised by how involved and personal the SparkCoaches are in the community. This is a huge, huge website. Millions and millions of members. Of course, the community is much, much, much smaller, but still. How do they keep up?

I still have no idea.

Because TWO DAYS later, an envelope with my name and address handwritten on it arrived. Inside was my clip! I feel 100% again!

So why did I put quotes around "Customer"? Their Customer Service is absolutely amazing! But...I don't feel like a customer. How can I? When I get so much from SP free of charge? I feel like a bratty kid, always putting my hands out for more, more, more. And SP, who is not my mother (Happy Mother's Day, mothers!) always delivers.

Thank you, SP.
Share This Post With Others
Member Comments About This Blog Post
 

More Blogs by BEATLETOT