Friday, May 09, 2014
My uncle was moved to a new room last night on the same floor but different wing. He went from 3rd floor West to 3rd floor North. The nurse he had last night was very nice, professional, caring, and the most informative nurse he has had to date. She had a list of notes and went on the computer to bring up his file to help answer some of our questions that we had. She was able to see that in 2-3 days someone will be calling me to make arrangements to place him in a skilled nursing facility for rehabilitation to help him regain some of his mobility. He's been working with a physical therapist who got him up out of bed and in a chair for a little while. She said he's improving and looking much better then when he first came in. Originally the doctor was going to release him back home in 2-3 days but because he has no muscle strength they want to put him in a facility for awhile to help him become more mobile.
A family friend called yesterday to check up on him. She asked me if he has supplemental insurance and I told her no he only has medicare to which she responded "oh my god" and couldn't stop saying that. Apparently she thinks because he only has medicare that the medical bills he will incur from this is going to be astronomical. She said medicare doesn't cover a skilled nursing facility stay and will more than likely be at patient cost. If that is the case I honestly don't know if we can afford that but I'll talk to the discharge planner and see what cost of the facility is going to be. They had him sedated with a medicine to make him calm so he was sleeping when we went to visit him. I'm going to go wake up my other uncle soon so we can go visit him this morning. I told several nurses my uncle is allergic to mushrooms and made sure to tell his new nurse last night about allergy of his because I noticed he had his dinner sitting out. She didn't see a notation about his allergy which was a bit alarming since I made it very clear he is severely allergic to mushrooms to where he will not be able to breathe and not one nurse made a note? I'm so glad this nurse was able to make a notation in his file to make sure no mushrooms or mushroom powder gets served to him.
I also reported the nurse from 3rd floor West who told my uncle to poop in the bed and she'll clean him later. I told the in-charge nurse and she said that wasn't acceptable and was going to transfer my complaint over to her manager. She said to expect a call from her manager but still no call. I'll give it a few more hours and if I don't get a call I'll make sure to track someone down while I'm at the hospital.
I called the ambulance billing department and got the bill hopefully reduced down to $450 and was told if it will be a financial burden to call back and they might be able to set up a payment plan or possibly waive the remainder of the bill.