LUCKYLISA12002
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Update On Uncle

Thursday, May 08, 2014

My uncle was moved from the ICU yesterday to the cardiology wing of the hospital in his own room. They have taken him off of the pain meds because it was making him loopy and not making much sense when he spoke. They also have a in-rom nurses aid at all times to make sure he doesn't get out of bed or rip out his IVs again. We still haven't talked to the Dr. since we've been visiting and it's really starting to upset me. The nurse he had last night was completely useless and rude. She couldn't even answer a simple question without saying "I don't know" So you don't know if he ate today? You don't know what the results were of his PET scan? Can't even tell me what a PET scan is? Why was "insulin" written on his plan actions for the day? She said I don't know to everything and said to come during the Dr's rounds between 9 and 11... I'm sorry but that is not acceptable! She was a bit rude as well which I didn't appreciate and not even bothering to listen to a request my uncle made about needing to use the restroom.... Some nurses shouldn't be tending to the elderly and some really shouldn't be a nurse at all.

Got the first bill from this fiasco from the ambulance from our city requesting $2,700 so I called them to give them my uncle's medicare information. Medicare should cover $2200 of it but will not cover the 1 unit of oxygen they gave him or the "extra" ambulance engine that we didn't even ask for or request.
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  • POSITIVEHOPE
    There is always a Resource nurse or a Charge Nurse on the floor that can answer any of your questions that the nurse does not answer. Most doctors make their rounds in the morning between 8 -9 before they go to their offices. You can ask that a note be put in your uncles chart for the doctor to call you when he visits your uncle. The nurses aid in the room is called a "sitter" and the cost for that person may not be covered by insurance. Be sure to ask the discharge planner about that.
    A PET scan is a Positron Emissions Test. This checks for areas of rapidly growing cells. They are probably using it to try to locate the source of his pain. The doctor will explain the results to you. If you want to talk to the doctor today, you can ask the hospital for his phone number and call and leave a message with his answering service. He should call you back within 24 hrs. Your uncle probably has several doctors providing care. You need to speak to the Attending Physician who is the one who coordinates his care. The others are specialists, like his cardiologist and maybe a pulmunologist (lung dr) for his pneumonia. You should ask for the name of his discharge planner and call and leave a message for her to return your call. She is a wealth of information and should be able to answer all your questions.
    If you don't get help from nurses on the floor, there is always a hospital management person who works for "patient relations." They are the ultimate problem solvers and will see to it that you get the answers you need.
    Keep asking your questions. You have every right to know the answers. Don't let frustration keep you quiet. You are in your Uncles corner and you are fighting for the best possible outcome for his care.

    2283 days ago
  • SAEABRYONY
    If you are really unhappy with the care that your uncle is getting, you are able to page the Doctors yourself. You can get the answers that you need from them. His blood sugar was probably way out of whack, which is why they were giving him insulin. If you still don't get the answers you want or need, then you can contact patient rights or an ombudsman.
    2283 days ago
  • DOILIEQUEEN
    emoticon If I were you, I would complain about the nurse. She is supposed to know the answers to your questions or direct you to somebody who can answer them. And she should have helped your uncle to the restroom. I agree some nurses shouldn't be nurses.
    2283 days ago
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    2283 days ago
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