Wednesday, October 09, 2013
I got to work this morning and I hadn't even set my purse down before my deskmate wanted to know why I'd handled an account the way I did. She keeps asking questions but won't let me answer. I get three words out and she interrupts. Then we found out that since one of our billing reps quit, the Powers That Be won't let us replace him so his workload (our biggest insurer, naturally) will be divided among all of us. That's right, I'm back having to call insurance companies again. Today I spent almost an hour on the phone with one of them. So apparently the codes we billed are for consultations even though we didn't code them as consultations, and they're included in a code they already paid, which did not occur on the date of either of the codes I'm trying to get paid. This in spite of the fact that their own stated procedure is that if it's not on the same day it's not included. The person I talked to said, "Well, of course there ARE exceptions." All that time and I ended up writing a paper appeal anyway.
It's been three months today since I last drank any alcohol. I haven't missed it much until now. I would just so love to relax with a Guinness or a nice glass of wine. I've been told that means I have a character flaw. Well, so be it. I'm not drinking, but I am not going to say I don't miss it because I do.
Well, at least my steering column didn't jam today!