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GRRR!! Spark screwed me up on my log-in streak!!

Sunday, September 29, 2013

Spark is saying I have a log-in streak of 12 days. BULL!! I checked my Spark points and I know I did not miss a single day this month. Before this my streak was at 982 days. I was due to hit 1000 days near the end of this week. For some reason Spark broke my streak even though I was here. I am so mad! I know it's a little thing but I work hard to show up here every day, whether I'm camping in the middle of the woods in Vermont or at a nice hotel or working or sick or busy or whatever... I am ALWAYS here at least long enough to log in and spin the wheel. But Spark thinks I missed a day. BOO!! It took me almost 3 years (obviously) to build up that record and on a whim Spark has broken it.


Update- I did some digging and it looks like on Tuesday, September 17th maybe I didn't get credit for spinning the log-in wheel. I earned 52 points that day, including 5 points on the bonus wheel but if I spun the log-in wheel then somehow the points didn't get saved (Spark is showing 0 points for the log-in wheel).

So frustrating!

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Member Comments About This Blog Post
    Sometimes if I don't let the wheel stop spinning before I click on something else, it doesn't register....

    Sorry about the streak. We still know you've done it.
    1997 days ago
    I've done that before--at least twice! Didn't spin the login wheel, but spun the bonus wheel! So frustrating! But I didn't have the streak you had. You could still try to email them and see if they can give you the credit somehow...
    1997 days ago
    1997 days ago
  • 4CYNDI
    Sorry to hear about the broken streak. Hope something can be done. **HUGS**
    1997 days ago
    Awwww, that's maddening. I hope they can fix it for you.
    1997 days ago
    Thanks everybody. It's not easy to find a way to contact them, but I did manage to send something to their Help area. I don't have high hopes though. We'll see what happens.
    1997 days ago
  • LARRI2010
    Have you tried posting your question in the site/technical help forum? One of the powers that be may be able to help you. (*fingers crossed!*)
    1998 days ago
    Like you, I'm very intentional on showing up daily, and it would make me cranky to have the streak broken so close to 1000 days! I like BeWell48's suggestion - maybe an e-mail to them can help straighten it out. GOOD LUCK!
    1998 days ago
  • ANRU7695
    So sorry! That's really disappointing. :( I know it's not the same thing, but I've never been able to build up to that kind of streak, because our internet's so shoddy here.... Took 10 minutes to load this page after clicking on your blog title (I timed it.) So you're not alone in your streak frustrations! Take heart!
    1998 days ago
  • BEWELL48
    I bet if you email them they will help correct it if in fact you logged in. There may have been a glitch on their side. Don't go down without a 'fight' so to speak!
    Congrats on all the days of logging in.
    I'll be curious if you can get it straightened out.
    1998 days ago
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    Disclaimer: Weight loss results will vary from person to person. No individual result should be seen as a typical result of following the SparkPeople program.

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