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Not Beating Around the Bush Anymore

Saturday, June 22, 2013

Sometimes I get so frustrated with people. I went on a listing appointment today. I have been working with this couple looking for a new home and they are finally at the point of ready to list their current one. She emailed me at 11:30 the other night stating they were ready to go ahead and wanted us to list it. Great news! It is in a wonderful location and she seemed clear in her email that she wanted us to do the listing.

Of course when we got there, first they wanted Brian to go through the house and tell him what he thought still needed to be done. I've learned my lesson on that one. You don't get to pick my husband's brain until we get the listing (for those of you who don't know, my husband is a building inspector and sees many details other realtors don't). I learned this lesson with many people who had us go through the house, wrote down everything Brian said to do and then decided to go with someone else.

Now, mind you, I do have showings set for these people tomorrow. She has always been very honest with me from the beginning that she didn't know who she was going to list her house with and I never pushed, but, again, the email was very specific. We were sitting and talking about the house etc. and , of course, the topic of the commission came up. It always does. We have brokerages around here that charge a flat fee just to put people's houses on MLS, but the sellers do all the work.

She said that they were still debating about whether to list with us, go with one of those companies or sell it themselves, but they still wanted us to work with them as buyers. That is fine. Then her husband started asking me what documents are necessary to list the house. I said that I would be happy to get all the documents done for him when they decided to list with us. He asked again for Brian to go through the house. I again stated that that would happen when they decide to list with us.

Then came the bomb question...can't we negotiate your commission. At first, I was going to try and play games with it and I finally said, "You know what. No I can't. I need my income. My company is going to take their due no matter what. You are asking me not to get paid." I then asked him if he was willing to cut his fees for his patients. He is a doctor. I know my lawyer doesn't cut his fees.

I guess I get really frustrated because I find it an insult that people think that we do nothing to sell their houses. I actually spend more time on my listings than I do with my buyers. My buyers are so much easier.

Tomorrows showings should be interesting.
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Member Comments About This Blog Post
    Wow...what a moroon...and I deal with them EVERY day of the week.

    I would hope that he realizes now that he is dealing with a professional who charges for the experience and expertise she gives!

    I get people in the consignment gallery EVERY day of the week showing me pics of furniture and asking what we'd charge for it. Then they put it on Craig's List and cash in on the profits of my knowledge. I also get people that want copies of our contracts so that they can copy them and go out and start a consignment shoppe of their own using the contract that we paid good money to an attorney to draft up free of charge.

    I also get people that want me to come to their house (free of course) and have me price out their furniture then proceed to have another auctioneer come in and again capitalize on my knowledge and expertise leaving me holding the bag.

    Here's what I say..."I'll be happy to help you with all pricing, and all your questions... once you sign our contract. That gives us BOTH a solid understanding of our relationship." emoticon

    Pretty good huh...took me a few years to learn the in's and out's of how people love to take advantage...keep things professional and still be true to our OWN selves!

    Stand your ground sweetie pie! That doctor is a derp~ emoticon
    1766 days ago
    Good for you, for sticking up for yourself and choosing to be paid for the work you do! They certainly tried every angle to get something done for free, didn't they? Surely he wouldn't cut his fees to his patients, yet thinks that somehow you should be able to live on nothing? I am amazed at all I learn by watching HGTV and all the ins and outs of things that can be negotiated and things that people EXPECT to be negotiated. emoticon
    1766 days ago
  • PCOH051610
    Good for you!
    1767 days ago
  • JLWOF1
    I'll be anxious to hear what happens next. Good for you for standing up for yourself. emoticon
    1767 days ago

    Comment edited on: 6/23/2013 10:27:34 AM
  • JUSTME29
    Either they are going to appreciate your honesty and frankness... or they will not. Either way you've done what's right for you and you haven't set a precedent with them that other clients can take advantage of. I would prefer to think that this couple was trying to check out all their options rather than intentionally trying to take advantage of you. If she's been honest in the past, hopefully she will continue to be now.
    1767 days ago
    good luck sounds frustrating!
    1767 days ago
    Some people can really get to you. Good luck. emoticon
    1767 days ago
    Good for you!!! I loved how you asked if he cut his fees for his patients! emoticon emoticon Good luck!!!
    1767 days ago
    Way to stand your ground!!!!!!!!!!!!!!!!!! Sending positive thoughts your way for tomorrow
    1767 days ago
    Stand your ground! Good for you, the guy is a doctor, I am sure they can afford to pay the commission and if the email hadn't stated they wanted you to list the house you wouldn't even have been there. Sorry they seem to think they can waste your time.
    1767 days ago
    emoticon good luck tomorrow
    1767 days ago
    I can see how that question would be annoying. Maybe you can teach yourself to expect it and find a tactful response (and I'm not suggesting that yours wasn't).
    I know I can really get myself into a flux by taking things personally.
    1767 days ago
    Some sellers are CHEAP. We are presently selling our house and this is a second listing withing 12 months with different agencies. my issue was that our first agent actually threw an open house and no one from her company showed up to do it or was in the subdivision handing off information for the houses she had listed. worse was when she called me 3 days called and asked h ow it went.
    1767 days ago
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