About the ER last night. . .
Wednesday, September 22, 2010
I usually try not to blog when I'm feeling negative. but today I had to. (such a bad night last night)
Most of you know I work in the ER. I'm the Charge Nurse, so it is my job to control the flow. Well, When you have soooo many people waiting and only so many rooms and so much staff. there's not much flowing, if you know what I mean. We have folks that come in with a hangnail or something simple and are furious (and trust me, they let us know, rudely) that we don't get them back within the hour. While the little elderly gentlemen with Kidney stones or something severe will patiently wait hours on end with no complaints.
Then as most of you that work in a hospital situation, know that it's now all about scores and patient satisfaction. Ugh. . . . tired of hearing those terms.
My soap box: There is no one in that ER that wants to hurt you or make you wait. We are there to take care of you. We work on priority of your illness not by the number you came in! If it was your family member that was dying you would want us to take of them first!
So, much more to say. but I'm feel a little better. Thanks for letting me vent!
I'll just leave you with this thought:
Your neighborhood ER staff works as hard as they can to see you well and get you out in a timely manner. Please be kind to them.