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MARYGOLD5 Posts: 3,897
11/3/12 8:29 P

Thanks. I had been wondering about the same thing also. I'm glad you got the answer for us.

STRONG_SARAH Posts: 1,203
10/9/12 9:37 A

SLIMINDOWN31 Here is the answer I got from Coach Jen (thanks!):

"You don’t get SparkPoints for SparkMails. You can get SparkPoints for the daily emails that we sent out- Weekly Spark, Best of SparkPeople, etc. Those will come to your personal email account (not through SparkMail) and they have a link to get points at the bottom."

Now I get it.

SPARK_COACH_JEN Posts: 65,989
10/9/12 7:03 A

Shoot, maybe it did. If you can send it again now, and title it "SparkPoints Issue" I'll be on the lookout for it.


Coach Jen

STRONG_SARAH Posts: 1,203
10/9/12 7:00 A

Yes, I did. Shall I do it again? Maybe it went into your SPAM.

Edited by: STRONG_SARAH at: 10/9/2012 (07:02)
SPARK_COACH_JEN Posts: 65,989
10/9/12 6:18 A


Did you forward me one of the emails from your personal email account? I can't check into it without that, and it's not something you can send through SparkMail.

Coach Jen

STRONG_SARAH Posts: 1,203
10/9/12 2:33 A

I never got an answer, so sorry, I can't help you. If I do, I'll pass it on.

SLIMINDOWN31 SparkPoints: (30,065)
Fitness Minutes: (18,345)
Posts: 973
10/9/12 2:17 A

Would love to know the answer to this since I never get points for reading emails either. Thanks!

SPARK_COACH_JEN Posts: 65,989
9/28/12 6:51 A

You'd have to send it through your personal email account, not SparkMail.

Coach Jen

STRONG_SARAH Posts: 1,203
9/28/12 6:46 A

I tried but it tells me: "User not found."

SPARK_COACH_JEN Posts: 65,989
9/28/12 5:35 A

Can you forward one of your emails to so I can take a look?

Coach Jen

STRONG_SARAH Posts: 1,203
9/28/12 2:12 A

I have never gotten points for reading my emails. There is no sparkpoints link on the page.

RANDALLWM Posts: 118
9/27/12 8:54 P

Works for me too, but yes, some are just advertisments.

TIMDEB Posts: 541
9/27/12 2:27 P

Usually works for me, but not all email offers spark points. Some are just announcements.

SPARK_COACH_JEN Posts: 65,989
9/27/12 12:31 P

Have you always had this problem or is it something new? When you click the link to get the points, what happens?

Coach Jen

STRONG_SARAH Posts: 1,203
9/27/12 11:58 A

Hi, I am not getting spark points for reading my emails. Can you tell me why? I'm on safari if that makes a difference.

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