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DMJAKES Posts: 1,635
8/2/13 1:14 P

I hear you on wanting to stick with a stylist once you find one who actually LISTENS.......but in the end, it's your money that's changing hands--and if you're not happy, find a way to let her know. Who knows, you might be telling her something that could help her keep clients and increase her referrals!

How about next time you go in, find a quiet moment when you're not surrounded by a bunch of people (especially her coworkers). Tell her that you love the way she cuts, but that the shampoo, overuse of product, and leftover hair are driving you nuts/causing a reaction/whatever. Then be specific about what you want.....please rinse until ALL soap is gone, don't use any product unless absolutely necessary, and use a gown, extra towel around the neck, and the blowdryer to get rid of the excess trimmed hair. If you use a friendly (almost apologetic) tone, she shouldn'be be offended. If she is, that's her problem. After all, she's in a SERVICE industry--and the customer is always right. emoticon

8/2/13 12:33 P

Having hair that is curly, thick, and frizzy like no other, it's hard to find someone good where I live. I usually have the problem of them just staring at my head as if my hair is uncuttable (is that a word?) or I find someone who can cut my hair, but then cut it in the opposite style that I asked for. If I could, would cut it myself.

KAYAHSLOANE1 Posts: 10,549
7/20/13 12:33 P

I don't have these issues because my hair is so thick the stylist has to wash and rinse quite thoroughly. I don't mind a little product in my hair like serum but I draw the line pretty much there, no need for hairspray, mousses, gels and the like. I have the stylist wipe me down for the little pieces of hair and I also wipe myself down. Most of the time after a hair cut I go home and catch a shower just to get clean. If I have issues at the salon I would bring them up and not pay or leave until I was satisfied. I'm known to be a person who speaks my mind~

EOWYN2424 Posts: 9,108
7/20/13 1:00 A

I love my stylist, but he's a little pricey! or rather, v. pricey!

SUZIEQUE77 SparkPoints: (9,271)
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Posts: 1,068
7/19/13 4:00 P

I usually cut my own. I have noticed that no matter how I ask them to cut it, it ends up looking the same as when I cut it. I save money and don't have all that product that I don't want in my hair.

MANDIETERRIER1 Posts: 17,573
7/19/13 12:43 P

Where I go the shampoo is a good part of the experience. They train their staff well and it is very soothing.

I have gone to places where that is not the case

LUV2SURFCHIC Posts: 2,507
7/19/13 11:17 A

I got mine cut and colored by the stylist I've gone to for years. On Tuesday. Too short. Too blonde. OMG. Bad week. I can't wait to go to bed Saturday night and call this week over! :-)

Edited by: LUV2SURFCHIC at: 7/19/2013 (11:17)
CAMEOSUN SparkPoints: (86,617)
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Posts: 10,426
7/19/13 10:56 A

I've learned to do my own hair (cut, color, perm). Haven't been to a salon in about...25 yrs.

ANDILH Posts: 1,543
7/19/13 10:55 A

It took me a long time to find a stylist I trust, but now that I have I follow her around to the various salons she works in. I have a LOT of VERY thick hair, but she always rinses it well. It sort of became a joke because in the beginning rinsing my hair took more time than styling. Through the years it's gotten about 16 inches shorter a few inches at a time. Last week I took off 7 inches to have shoulder length hair. I always like the way my hair looks when I leave the salon and my hairdresser uses very little product. Just a smoothing serum. Why do they need to spray your hair after washing it? I've never had that happen. My sister with special needs is sprayed completely because she can't bend over the sink to be washed, but she only uses plain water.
Sometimes what looks to be rinsed well isn't always. Having to shower other people for work, I have to run my hands through their hair before turning the shower off, because while it looks well rinsed, it actually isn't so I rinse them again. Perhaps that is the problem? If you like the way she cuts your hair, you could turn it into something light hearted - my hair doesn't seem to be rinsing clean sometimes and it makes my head itchy, could you check it really well please?

TCANNO SparkPoints: (367,627)
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7/19/13 7:47 A

I would say that you need one who works for you and not for them. I bet if you said I am not paying for that things would change.

Being a man I don't get these sort of problems but for the grace of god..........

LEC358 SparkPoints: (11,135)
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Posts: 2,744
7/19/13 7:33 A

One of the first tricks my mom taught me when I was old enough to ask for what I wanted at the hair salon was to bring a picture of a style that I liked and ask them to mimic that. It's a lot easier for them because the hairdresser now has a visual reference rather than trying to remember the details of a conversation.

If you really don't want to change hairdressers, seriously speak up about your concerns. You are paying her for a service and if you are not satisfied with that service, it is totally within your rights to say so. If she gets irritated by a client's requests then she's not very professional and should expect to lose clients because of her lack of professionalism. Saying something like, "The residue from the products and shampoo you used last time really irritated my scalp, can you use only the bare minimum and really rinse it out well this time?" should not offend her and communicate your concerns. Best of luck!

LOVE4KITTIES Posts: 4,690
7/19/13 3:49 A

Well, Dragonchilde, you are right that I could speak up more. I do say something, but don't pursue it when my hairdresser does the second, cursory, rinse that still doesn't get the soap off my neck or the remainders of the soap/conditioner out of my hair. I find it kind of shocking that she just wiped the lather off my neck with a towel. But, I don't speak up more because I don't want to cause an issue with someone who, in the end, gives me a really good haircut and who, for a change, does not cut my hair too short. She actually listens to how I want my hair cut and then does it. I'm actually really hesitant to go to anyone else because I've had a LOT of bad cuts.

I wear glasses and they always want me to take them off when they are cutting my hair. Then, I can't really see what they are doing. Of course, even when I have been able to see, I haven't been quick enough to prevent things like someone cutting bangs on me that were an inch above my eyebrows (two hairdressers ago), despite me having said to leave them longer and having given specific instructions as to exactly what that meant and also having told her to take no more than 1/2 inch off of my hair anywhere. She also cut off a lot more than 1/2 inch everywhere else. My hair had started off shoulder length and ended up chin length (yes, with bangs 1/2 inch above my eyebrows at their lowest point). I grew that out, which took a LONG many months. Then, I went elsewhere.

The next lady who cut my hair gave me a surprise A-line bob. I told her just to trim off 1/2 inch and she cut off a whole lot more than that in the back. I thought she'd cut it a little shorter than I wanted and I just had her put it up into a ponytail so I could run a few errands before going home. When I got home, I discovered that my hair was a LOT shorter in the back than in the front. It was basically chin length in the back. This also took many months to grow out.

I just feel like I can't take the risk of going to someone new because it could be a whole lot worse than having "product head" until I can get home and shower. "Product head" lasts a few hours. A bad haircut lasts a long, long time... So, yes, you are right that I'm pretty much afraid to speak up. I don't want to lose someone who actually gives me a good cut and I definitely don't want to irritate her before she takes scissors to my hair! I really just wish she would stop with all the product and the inadequate rinses.

ETHELMERZ Posts: 21,114
7/18/13 10:35 P

I've never had a lot of stuff put on my hair when getting it cut, they do wet it with water though. If I spend extra for a shampoo, they condition it, which I usually don't do, that is the only time I remember the hairdresser putting anything in my hair. They ask if I want spray/product, and I always say no, I'm allergic, and they simply blow the hair dry, no questions or complaints. But this was in Calif., perhaps you live elsewhere, where tradition is different for stylists. Say you are ALLERGIC, perhaps that will help, they are afraid to make you sick.

UMBILICAL Posts: 12,786
7/18/13 10:01 P

Let's Rave

UMBILICAL Posts: 12,786
7/18/13 10:00 P


JANIEWWJD SparkPoints: (597,954)
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Posts: 17,027
7/18/13 9:42 P

My hairdresser has never done that, and if she did, I would certainly speak up!!!

DRAGONCHILDE SparkPoints: (61,458)
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Posts: 9,717
7/18/13 9:14 P

Are you telling them, or just fuming silently? In my experience, people are for some reason afraid to speak up in those situations. It's YOUR money, YOUR hair. If they haven't rinsed it properly, TELL them. "You didn't get it all, it's making my skin itch. Could you please rinse it until all of the soap is gone?"

You can also tell them no spray product. It's your hair, your service. Speak up!

NIRERIN Posts: 14,325
7/18/13 8:43 P

i hate people cutting my hair as well. usually when i show up, i go to the cheaper places and i show up with freshly washed, still wet hair. so there is no reason for them to wash it again.

ANARIE Posts: 13,205
7/18/13 7:57 P

I've never had any of those issues. Generally they cut my hair dry, because it's so fine that they can't comb through it unless it's 100% dry, but on the occasions when they've shampooed it, they always rinse it as well as I do at home. They do spray the conditioner a lock at a time while cutting, but that's the nature of a haircut. And since I have straight hair and get simple cuts, drying is styling. There's no need for mousse or hairspray on a simple bob.

I think it's odd that they don't rinse thoroughly. It makes me wonder whether the problem is the water. Do they have hard water where you live? That does make it harder to get residue out. You might need to find a salon that softens their water.

7/18/13 3:47 P

Just like any service you are in charge!! speak up!! If they don't listen go elsewhere. I am sure there is someone out there that will listen to you so you can have a satisfactory experience.

KURS10B Posts: 5,106
7/18/13 3:31 P

You can tell them you dont need your hair washed. The places I go rarely wash my hair unless I ask. They may spray a bit of stuff while they are cutting, but I have never had any of them put tons of crud in my hair. Heck, they barely blow it dry cuz you know, that takes time that could be used on the next person. Of course, I only get my hair cut like every 6 months.

LEC358 SparkPoints: (11,135)
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Posts: 2,744
7/18/13 3:09 P

So they need a de-tangler to cut your hair. Some salons just don't do well with different hair textures. My hair is very thick (lots of hairs on my head) but has relatively thin shafts so its pretty easy to cut but has the tendency to produce flyaways when its dried without the right product (smoothing oil) in it. Once my hairdresser and I figured out the right combination of stuff to use, it was amazing. It took us about 3 tries to get it right. My roommate who has really kinky hair took about 2 years before she and her new stylist figured out what works best in her hair.

The shampooing thing is poor skills on their part and you should feel free to keep calling them out on it. The way you describe it, it doesn't sound comfortable but I don't ever notice the residue or the products. Like the PP said, I like my hair appointments because its all about me and at the end I get a professional blowout.

Edited by: LEC358 at: 7/18/2013 (15:11)
TTIMMER Posts: 11
7/18/13 3:06 P

Could be that I am in the minority. I love to get my hair cut. For me it is "me time." I have a stylist I adore, she massages my head while she shampoos, rinses well, and takes her time giving me a good cut. When I get a color, I have a chunk of time that I am attached to a hair dryer when I can't really hear what is going on in the room, so I lose myself in a magazine that I wouldn't normally have time to read. After, I let her blow dry and style. I admit, she doesn't style it the way I do, but it is nice to see another person's perspective. That reminds me... I need to call and make an appointment!! emoticon

OBIESMOM2 SparkPoints: (255,340)
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Posts: 14,957
7/18/13 3:05 P

the shampoo is my favorite part - I love the scalp massage

the girl who cuts my hair is very good. She's not in a trendy salon, so she's affordable.

if you aren't getting hair color, they could probably cut your hair w/o having to shampoo (if you prefer).

LOVE4KITTIES Posts: 4,690
7/18/13 2:46 P

Overall, I just think they don't understand or don't want to understand that they are leaving so much product all over people. Maybe they do know and don't see it as a problem. I often wonder if hairdressers put a ton of product in their hair when they get dressed in the morning and so don't see it as a problem.

I do ask them to rinse more, but they do another cursory rinse and it's still not enough. I kind of give up at that point and just accept it knowing I'm going to have to go home and shower, anyway, after they spray the stuff in my hair while cutting it. I have gone through periods where I've refused the stuff they spray on while cutting my hair and that usually ends with them unable to run their fine-toothed comb through it, me getting my hair pulled, them frustrated, etc. until I give in and let them spray it on. It's necessary for them to cut my hair properly, I think. But, then, they ask if I want it styled and if I want mousse in it. I say no thanks. Then, they will always act surprised and ask if I'm sure. Sometimes, to get them to stop insisting on drying it, styling it and putting more stuff in it, I have to say I'm on my way home and that I'm going to be getting in the shower. They always seem surprised by that and maybe a little insulted. How can they be surprised or insulted that someone wants to wash off the hairs and all the product?

Is anyone comfortable with shampoo/conditioner residue, more sprayed on conditioner, mousse and then hairspray on them (not to mention the little hairs everywhere)? If the answer is no or the answer is that most people don't like it, then why is it done like this? Why do they not wet your hair, cut it using whatever product they need to get that done and then wash the stuff out (and the hairs off) and then dry your hair and style it?

Edited by: LOVE4KITTIES at: 7/18/2013 (14:51)
MANDIETERRIER1 Posts: 17,573
7/18/13 2:17 P

I have a salon that I love, that doesn't do that stuff. They are kind of spendy but I love my stylist.

Before this place I used to experience that stuff too.

One time I had a woman cut my hair and she used so much product my hair was like molded plastic. It was a good cut but I had to wash my hair three times to get it out.

My mom went to a place once where they gave her a perm and burned her with the solution.

Edited by: MANDIETERRIER1 at: 7/18/2013 (14:21)
LEC358 SparkPoints: (11,135)
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7/18/13 2:03 P

My hairdresser always asks if I want product in my hair and I'll ask what it is/what its supposed to do and then decide whether I want it or not. The cut pieces of hair I kind of accept as a fact of life. I tend to get my hair cut after work so I'm going to be going home to change anyway. If you don't want gunk, say so. If you want your hair extra rinsed, ask for it. They do realize that if you're not happy, that will affect their tip and if you ever come back again.

LOVE4KITTIES Posts: 4,690
7/18/13 1:54 P

Is it just me who is experiencing this? I really dislike getting my hair cut for a few reasons:

1. They shampoo/condition my hair, but I have never been to a salon where they rinse it thoroughly. There's always leftover shampoo and conditioner. I have mentioned, the last several times, the shampoo left on the back of my neck (a lot of lather) and, instead of washing it off, they have wiped it off with a towel. Ugh. I'd never put soap on my hands and then just wipe it off with a towel, so I also don't want it just wiped off my neck. The last couple of places I used to go to cut my hair dry, but they still sprayed it with stuff that didn't get washed out.
2. I am covered with "product" when I leave because they invariably spray stuff into my hair (in addition to all the shampoo/conditioner they leave there when they wash it) while they are cutting it. What on earth is this stuff they spray on? I think it's more conditioner mixed with water in the spray bottle.
3. I end up with little tiny, cut, pieces of hair on the back of my shirt, in my ears, in my nose.
4. My face is greasy after I leave because of all the product they spray on and the conditioner they don't rinse off when washing.
5. Since there's absolutely no way I could possibly get my hair cut and then feel any level of comfort if I had to spend the rest of the day with all that gunk on me, I have to go home afterwards and take a full shower, including washing my hair yet AGAIN that day (wash in the morning when I get up, get it washed at the salon, come home and wash it again) so that I can get all the hairs, product and leftover shampoo/conditioner off of me. Then, I have to dry my hair and do something with it. It ends up taking up a large part of my day.

It doesn't matter where I go. From the places that charge a lot to the places that charge $15, it's always the same. I cannot believe that, after they leave all that gunk in my hair, spray more in my hair, leave hairs all over me, etc., they will ask me if I want them to style my hair. Even if I wasn't terribly uncomfortable with all the gunk and hair all over me, my hair is so filled/weighed down with product that no style would ever stay. I get my hair cut every 6 weeks.

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