Still having trouble navigating this new fitness tracker, cannot get the hang of it. Not sure if it is just that I was used to the old tracker (which I really liked) and am against the change, or it is just that difficult. Thank you for this information and the massive plethora of information that SP provides for its members!
I prefer the old tracker. I am a busy woman and I just want to log in, see my list of strength exercises for the day and check them off as I do them. I don't want to have to fill out a form to generate a new workout every time I log in, or go through a bunch of steps to find a list. Sparkpeople is supposed to help guide people to exercises that are right for them and make it easy to follow a plan, not just "Come up with some exercises all on your own and enter them but not before you juggle a million pages on our website!"
I really don't want to be negative. but really I was used to the older tracker that was a lot easier to work with. I hope to find my way with this new one. I am back on Spark today. Honestly, it is not an easy business and one must be very motivated. The tools are precious, lot of information, the best site for losing weight and not being "flabby", but this exercise tracker has been made hard to manage for a lot of newbies, I tell you. Thank you .
WOW! What vitriol! What's the matter with you all?!?
When you clicked "Leave a Comment," did you miss this message?
"PLEASE DO NOT ASK QUESTIONS HERE. If you have any questions, please post them on the Message Boards in order to get a response."
Jeez, with the amazing range of content and services and information that SparkPeople offers, I can't believe people can be SO negative; and apparently, not even try to find answers and solutions for themselves. Coaches respond in an excellent manner when questions are asked correctly. Take some personal responsibility!!!
Here is the complete "Leave a Comment" message:
"Video comments allow you to share your own tips, experiences and ideas about SparkPeople's Videos. All comments must abide by SparkPeople's Community Guidelines. Please do not ask questions here. If you have any questions, please post them on the Message Boards in order to get a response."
I am new to your site but all these negative comments from experienced users have convinced me that your fitness tracker is worthless. I go by food calorie limit + activity = weight loss. Since your tracker does not allow your users to compute [food calories - calories expended = weight loss], it doesn't seem to be of any value.
It would be great if someone from SparkPeople actually posted to these comments and told the members how to handle the issues they are having with the fitness tracker. It would do at least two things; 1: it would show everyone that someone actually reads these and the articles aren't here for lip service and, 2; we could all learn from the answer. I am sure there are more than 1 SP Member having the same difficulty and if not on the same day, at some point may be able to get the help they need.
Right now, it looks like a thread of very important customers that are being ignored. Fine if you post directly to that person having that issue, but it would serve a much greater purpose to post the help answer to the issue it concerns. You should be able to post your answer right with the issue, even if it takes you several days to get to it and in Customer Service, I never let it go past 24 hours before an answer was given.
We need Pro-Active help, and I'm not seeing it and that means really BAD Customer Service. Sure we all belong to SparkPeople, but we are all your customers and we should not be ignored.
I think that the mileage tracker is not accurate. It calculates the mileage of 3.15 mph (19 minutes per mile) for my average walk, which is making my calories burned much higher than I think it should. The only reason I am using the mileage tracker is for the 10 miles per week goal. I think Iím walking much less mph, and Iím street walking that includes stops for light signals. Iím trying to see how to fix this, by searching the website, but Iíve been unable to find anything.
I want to see all my workout times that I have tracked for February and March. I thought I could find a report that says that on a certain date I did 30 minutes of aerobics, another date I did strength training, etc. Where is that report?
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