SparkPeople Terms and ConditionsTerms of Service
-- By SparkPeople Support
Age and Eligibility
In order to use the Website you must be at least 18 years of age or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age. Individuals who are under the age of 18 or the legal age to form a binding contract in their jurisdiction (“Minors”) are prohibited from using the Website. Accordingly, if you are a Minor, please do not attempt to register for the Website or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a Minor, we will delete that information as soon as reasonably practicable. If you believe that we might have any information from or about a Minor, please contact us at firstname.lastname@example.org. You represent that the information that you provide about yourself (including your age) as requested in any account registration form (the “Registration Data”) is accurate and complete.
The Website should not be used by people who have adverse medical or nutritional condition. See “Precautions,” below.
You represent that you are using the Website for its intended purpose. If you are registering or using the Website on behalf of a company or other organization, you represent that you have authority to bind your employer by your actions.
Content found on the Website is for informational purposes only and is not intended to replace the relationship with your physician or other medical provider. We are not a licensed medical care provider and have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should always consult a physician before starting a fitness program, changing your diet or if you have any questions regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Website. SparkPeople requires that you consult with your physician before following any training instructions you receive through the Website or participating in any event announced on the Website, including but not limited to any SparkRally (as defined below). Not all exercises or activities described on the Website are suitable for everyone. You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury and/or death. If you think you may have a medical emergency, call your physician or 911 immediately. If you feel discomfort or pain, immediately stop the activity causing such discomfort or pain. The Website should not be used by people who have adverse medical or nutritional conditions. By using the Website, you represent that you have received consent from your physician to participate in the programs, workouts, and exercises described on the Website.
We are not responsible for any health problems that may result from training programs, products, or events you learn about through the Website. If you engage in any exercise program you receive through the Website you agree that you do so at your own risk and are voluntarily participating in these activities.
Information on the Website
We try to provide helpful and accurate information on the Website, but we cannot verify, endorse or vouch for the information, services or recommendations available through the Website. We are not responsible for the accuracy, reliability, effectiveness, or correct use of information you receive through the Website. Reliance on any information provided by SparkPeople, SparkPeople employees, or others appearing on the Website by invitation or as visitors is solely at your own risk.
Registration and Password
You are responsible for maintaining the confidentiality of your login information and password. You shall be responsible for all uses of your login information, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your login information or password. You grant SparkPeople the right to use your information in connection with the operation of the Website. SparkPeople cannot and does not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information submitted.
You represent that the information that you provide about yourself as requested in the SparkPeople account registration form (the “Registration Data”) is accurate and complete, and you agree to update your account information, as necessary, including providing SparkPeople with your current email address, so that you may receive notifications and other account-related communications.
Ownership of the Website
Except for the User Generated Content, the Website and all aspects thereof, including all content and applications available via the Website, and all copyrights, trademarks, and other intellectual property rights therein, is owned by SparkPeople or its licensors. You acknowledge that the Website and any underlying technology used in connection with the Website contain SparkPeople’s intellectual property and proprietary information. You may not reproduce, distribute, modify or create derivative works of, publicly display (including by framing any content), or commercially exploit any part of the Website, including any applications available via the Website, except as necessary to view the content on the Website or use an application available via the Website and create a reasonable number of copies of portions of such content and applications (without modification) for your personal, non-commercial use. All rights in the Website not expressly granted by SparkPeople to you are retained by SparkPeople and its licensors.
Some of our users will make their email addresses available if they wish to converse with other users with similar interests or goals. If you use this information, you agree not to transmit “spam” or other unwanted solicitations, or any material that is harassing, threatening, offensive, obscene, abusive, harmful, defamatory, invasive of another’s privacy, infringing of another’s intellectual property rights, or illegal. Users found using email information in this manner may be stripped of their membership. We are not responsible for the content of email messages sent to you by our users or from third parties.
There are several areas on the Website on which users may post information, including Message Boards, SparkTeams, and SparkPages (collectively, “Community Pages”). Any information posted to the Community Pages can be viewed by anyone who visits the Website (whether or not such visitors are registered users). SparkPeople does not endorse any information posted on the Community Pages and posts made by users do not necessarily reflect the views of SparkPeople. Information on the Community Pages should not be taken as medical advice and we are not responsible for such information or for editing any factual errors or making any type of corrections to such information. Any action taken by you based on information presented on the Community Pages is at your own risk.
In using our Community Pages you agree to follow our Community Guidelines.
The Website provides tools that allow users to organize and host offline, in-person meetings and events with other users of the Website at public or private venues (“SparkRallies”). Organizers of SparkRallies may require other users to pay certain fees in order to attend the SparkRallies. Attendence fees are assessed by the organizers at their sole discretion, and SparkPeople does not receive any portion of such fees. SparkPeople does not endorse, sponsor, organize or control the SparkRallies. Your attendance or participation in the SparkRallies is solely at your own risk. You understand that SparkPeople does not in any way screen the organizers of SparkRallies or any other users on the Website, nor does SparkPeople attempt to verify the statements of the organizers of SparkRallies or any other users on the Website. SparkPeople is not responsible or liable in any manner for any loss or damage arising out of your attendance or participation in any SparkRally, and you hereby waive and release SparkPeople from any and all claims arising from or related to your participation in any SparkRally.
Your communications, dealings or meetings with any other users on the Website, including communications, dealings or meetings initiated through the Website, are solely between you and such users, and you are solely responsible for such communications, dealings or meetings. SparkPeople reserves the right, but has no obligation, to monitor disputes between you and any other users on the Website. SparkPeople is not responsible or liable in any manner for any loss or damage arising out of your communications, dealings or meetings with any other users, including with respect to any SparkRallies organized or attended by such users or any other services offered by such users.
When referring to news reports or articles in your posts on the Website, including references to reports and articles appearing on other sections of the Website, please post only a few sentences for the reader’s information and reference and include a link to the rest of the content on the original site. Do not post articles, news reports, photographs, graphics, images, audio, or other copyrighted material in their entirety (or substantial portions thereof) unless you have obtained written permission from the relevant copyright owner(s). Any unauthorized posting of any of the foregoing to the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or civil and criminal statutes, and you will be responsible for any liability arising from such violations. If you feel that any content on the Website infringes your copyrights or other intellectual property rights, please visit our IP Notification Policy.
User Indemnification Of SparkPeople
Fee-Based Products and Services
SparkPeople may offer products and services on the Website that require payment of a fee(s).
By purchasing or subscribing to products or services with your credit card, you agree that SparkPeople (or an authorized-third party) is authorized to charge your credit card for all fees and charges due as a result of your purchase. If you subscribe to a service that requires recurring payments, you agree that SparkPeople (or an authorized third party) may charge your credit card automatically upon the beginning of each cycle.
Purchasing products and subscribing to services will require you to provide information to SparkPeople or an authorized third party. You agree to provide and update, as needed, information such as (but not limited to) you credit card information, your full name, address, and telephone number, as well as any other information that may be necessary. You agree that this information is true, complete, and current.
If we are not able to process or collect charges to your credit card, you agree that we may pursue collection for fees you owe related to products and services purchased on the Website. You agree to be liable for all costs and expenses incurred in connection with the collection process including (but not limited to) collection fees, interest, litigation costs and attorney’s fees.
You agree to comply with the terms and conditions of any agreement that you may enter into related to your purchase of the product or service. You agree to be liable for all charges and fees incurred through your purchase or subscription, including any applicable taxes. SparkPeople may increase or change fees at it sole discretion and at any time. We will provide reasonable advanced notice prior to executing additional fees, increasing fees or changing fee structures. Advanced notice may be provided through any means we deem appropriate such as (but not limited to) posting a notice on the Website or email or conventional mail.
Due to package promotions, the fee/price you pay upon purchase or subscription may be different from one user to another or one time frame to another. You agree to pay the price/fee quoted at the time of your purchase. Price adjustments will not be made for discounts, promotions or other price changes that may accompany the purchases of other users.
SparkCoach Refund Policy - If you subscribe to our SparkCoach product and are not completely satisfied, you may terminate your use of the SparkCoach product and request a refund of the SparkCoach fees you paid during the 60 days prior to your request by emailing your request to email@example.com. If you received any physical promotional products as part of your SparkCoach purchase or subscription, the cost of processing may be deducted from your refund.
Availability of Fee-Based Products or Services - There may be situations when SparkCoach, or other fee-based products or services are not available due to Website downtime or other circumstances. During such occasional disruptions in service, SparkPeople will not adjust fees or charges.
Cancellation/Termination of Subscription – At any time, you may cancel or terminate your subscription to fee-based products or services. Contact firstname.lastname@example.org to cancel your account. If SparkPeople cancels or terminates your subscription, you will be entitled to a pro-rated refund for months you have paid for but have not received.
SparkPeople, at its sole discretion, may at any time cancel or terminate your subscription to our fee-based products or services. If your subscription to our fee-based products or services is terminated, we may (but are not obligated to) immediately disable your access to the fee-based product or service, without prior notice to you. Your access to the rest of our Website may also be disabled. We may (but are not obligated to) remove any and all information and/or files related to your user account and/or deny any access to such information, any of our fee-based products or services, and/or our Website (or any parts thereof).
It is your sole responsibility to update your user account if your credit card, address or other mandatory information changes or becomes inactive. We may terminate or disable your subscription or access to fee-based products or services if we are not able to charge your credit card or collect payment.
Changes to Website
SparkPeople may change or discontinue, temporarily or permanently, any feature or component of the Website at any time without further notice. In addition, we may, without notice to the applicable user, terminate individual Community Pages that have been inactive for more than 30 days, but have no obligation to do so. You agree that SparkPeople shall not be liable to you or to any third party for any modification, suspension or discontinuance of any feature or component of the Website.
Third Party Websites
Content And Warranty Disclaimer
THE WEBSITE IS PROVIDED BY SPARKPEOPLE AND ITS AFFILIATES “AS IS.” NEITHER SPARKPEOPLE NOR ITS PARTNERS, SUPPLIERS, OR AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, ITS CONTENTS, APPLICATIONS AVAILABLE VIA THE WEBSITE OR DOWNLOADED THEREFROM, OR ANY INFORMATION MADE AVAILABLE BY OR THROUGH THE WEBSITE. IN ADDITION, SPARKPEOPLE AND ITS PARTNERS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE WEBSITE, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. FURTHERMORE, SPARKPEOPLE DOES NOT WARRANT THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS.
Limitation of Liability
IN NO EVENT WILL SPARKPEOPLE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE WEBSITE, WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT SPARKPEOPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY OF SPARKPEOPLE, ARISING FROM OR RELATING TO THE WEBSITE (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY) IS LIMITED TO $100. SPARKPEOPLE’S AFFILIATES, PROVIDERS AND PARTNERS HAVE NO LIABILITY WHATSOEVER ARISING FROM THE WEBSITE. In some locations applicable law may not allow certain of the limitations described above, in which case such limitations may not apply to you.
Your affirmative act of using this Website and/or registering for the Website constitutes your electronic signature to these Terms of Service and your consent to enter into agreements with us electronically.
Last updated October 25, 2013.