I'm going to agree with the poster below that complained about the company that sells ACAI for "free"--just pay shipping charges of $4.95. DON'T DO IT!
When they sent me my package, it contained the free stuff PLUS about $45 worth of other stuff--which had already gone on my credit card (they had my credit card # because I used that for the $4.95 shipping.)
So I went on-line and googled the company (which I should have done in the first place!) and discovered huge scam alerts. The company's name is Central Coast Nutraceuticals and they are based in Arizona. I don't think the company's name appears in the advertising, but that's where it's shipped from and that's who you have to call to try to get a refund.
Apparently, in very tiny print somewhere, you have agreed to receiving this $45 shipment every single month!! I tried calling the company to cancel--phone lines were always busy with "92 minute waits." Next I sent an e-mail saying that I wanted to return my products and get a refund. Didn't get an answer for 10 days. Finally was told that there was a huge "re-stocking fee"--I think something like $20. I sent back my stuff and NEVER got any refund at all. Dishonest!
After seeing the scam alert, and reading so many comments about people who had run up huge bills with this company, and could never seem to get out of their "agreement", I called my credit card company, told them my story, and asked to cancel my card and get a new card with a different number. They were very nice and even "forgave" the $45 charge. I'm just glad that I realized right away what a fraud this company is before another month had gone by and another $45 charge.
What bothers me though, is that I still see their ads everywhere! Unbelievable! The Better Business Bureau has given them a terrible rating, there are thousands and thousands of complaints against them, and yet they are still in business.
This took place about 6 months ago. I just now googled them again, and see that in June 2009 they have agreed to a $1.38 million settlement because of their fraudulent practices. Sweet!
Maybe some people will get their money back and the credit card companies who have "forgiven" charges will get reimbursed. As for me....I've learned my lesson. Never give my credit card # to a company that I know nothing about.
- 7/22/2009 8:34:37 AM