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4/8/13 3:21 P

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Hi, I reported a fault in sept 2012 and I've had no response since then. I have the iPad app but cannot save any favourites. I just downloaded the app again today and paid 2.49 (I think that's how much it was), but I stil can't save favourites and my favourites from the web app have not been carried into the iPad app. Can someone PLEASE look into this? I was hoping that as the app is now chargeable, it would actually work!

1/7/13 6:06 P

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Just thought I'd post again about this. I first reported it in September but it hasn't been fixed yet and I havent heard anything back from the support desk for over 3 months. does this mean I will not be able to use the ipad app ever again?

9/23/12 8:00 A

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Yes, I think it is more widespread. I sent an email to the helpdesk and they tested out the problem and were able to reproduce it on an ipad. They have reported the problem to their tech team but I don't know how long it will take them to fix it. I reported it on 7th Sept so that's a couple of weeks so far.

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9/23/12 3:57 A

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My favorites disappeared from the app on my iPhone 3Gs but I thought it was a bug in the beta version I'm testing now. But it looks like it si more widespread.


"How does one become a butterfly? You must want to fly so much that you are willing to give up being a caterpillar."
- Trina Paulus

"I am not judged by the number of times I fail, but by the number of times I succeed; and the number of times I succeed is in direct proportion to the number of times I can fail and keep on trying." - Tom Hopkins

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9/2/12 5:26 P

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Hi, all my favourites have disappeared from the iPad app and I can't add favourites either. I tried deleting the app and downloading it again but I still cannot add favourites. I have been using it without problem for a couple of weeks but today it just stopped working. Is this a known problem?

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