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__AMY__ Posts: 1,180
2/2/13 7:35 A

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.......having this issue now....just downloaded the app last week, no update pending. Calorie totals are correct, but not foods listed - says I haven't logged any today.
Is there something I can try?- Message Posted by: MISSLAURA24 - 1/

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Has the issue resolved itself for you?

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MISSLAURA24's Photo MISSLAURA24 Posts: 127
1/2/13 9:05 A

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I'm having this issue now....just downloaded the app last week, no update pending. Calorie totals are correct, but not foods listed - says I haven't logged any today. Is there something I can try?

Momma of 2, born 10/2009 and 5/2012. Full time job, husband, kids and dog keep me quite busy!


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DEEDUM's Photo DEEDUM Posts: 1,618
10/27/12 9:54 P

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I had issues also, but then it corrected itself! all good!

.at least 8 cups water daily
.stay within calories range
.three fruits and 3 veggies a day
. no eating 2 hrs before bedtime
. no white foods
. get 8 hrs of sleep


EAMAVE's Photo EAMAVE Posts: 21
10/26/12 11:02 A

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RESOLVED

Edited by: EAMAVE at: 11/29/2012 (19:52)
 current weight: 226.1 
 
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EAMAVE's Photo EAMAVE Posts: 21
10/26/12 10:58 A

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RESOLVED

Edited by: EAMAVE at: 11/29/2012 (19:53)
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MOCHA2470's Photo MOCHA2470 SparkPoints: (10,511)
Fitness Minutes: (11,182)
Posts: 215
10/23/12 10:48 A

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things are a little slow still...Glad to see it wasn't just me! Wish there was a spark people shopping list app! just an idea.

 current weight: 131.0 
 
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LIZZIELOAR2013's Photo LIZZIELOAR2013 Posts: 13
10/21/12 7:23 P

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My phone is syncing with my account now, Thank you Sparkpeople!!!

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LIZZIELOAR2013's Photo LIZZIELOAR2013 Posts: 13
10/11/12 5:36 P

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I am running Version 6.0 on my iPhone and use FireFox 15.0.1. I do not see any food that I have entered with the iPhone.

 current weight: 145.0 
 
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ARTGIRL5 Posts: 1
5/2/12 7:18 P

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Thanks for the update. I thought I was just crazy

 current weight: 146.4 
 
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SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,615
5/1/12 6:37 P

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A fix is on the way www.sparkpeople.com/mypage_public_jo
ur
nal.asp?id=SP_STAFF


Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 145.0 
 
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RKRAMER44 Posts: 1
5/1/12 5:08 P

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Hi,
I am having these issues as well. I cannot add or delete food from my phone, and what I have added today is copied to all future dates as well as overwrites previous days. But this only happens on the food tracker, the "today" page is correct, and the fitness, water, and weight trackers are correct.
I am on OS5.1.
I am glad its not just me!!

IRISHGIRL3's Photo IRISHGIRL3 Posts: 865
5/1/12 3:26 P

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I am also using OS5.1
Thanks!
-Erin

Are you afraid to try or are you afraid to fail?

http://www.fitbit.com/user/23J9TH if anyone wants to be fitbit friends :)

Sparker since April, 2006


 current weight: 154.6 
 
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POOBERTTE Posts: 1
5/1/12 2:50 P

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iPhone 4G running iOS 5.1
spark app 2.6

ick!

HEALTHIER_K's Photo HEALTHIER_K SparkPoints: (6,835)
Fitness Minutes: (3,637)
Posts: 118
5/1/12 2:13 P

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TOM29LK: I have version 5.1.

DANIELAM76 Posts: 3
5/1/12 1:50 P

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Hi there
I am having the exact same problem as Irishgirl3. I'm using the iPhone iOS version 5.1. My home page calories totals are correct but the food section will not allow me to update or add new foods. Also when I scroll through past dates in the food section nothing changes in the food listings.

Thanks

SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,615
5/1/12 10:12 A

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The calories were right in app. Synced right I mean.

Edited by: SPARKLINGHOPE at: 5/1/2012 (10:13)
Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 145.0 
 
145
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139.375
137.5
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,615
5/1/12 10:05 A

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I have ioS 5.1 and also did the App update today. I can only see my first entry from app. I had to go into Safari and I saw my other entries then. One was a double that I had to remove because I thought it hadn't been entered at all.

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 145.0 
 
145
143.125
141.25
139.375
137.5
TOMK29's Photo TOMK29 Posts: 114
5/1/12 9:38 A

SparkPeople Team Member

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Could those that are having issues please let me know which version of iOS is running on your device? This will help us narrow down the issue. To find this, tap the Settings app on your home screen, then tap General, and finally About. It will be listed as "Version."

Thanks!

TOMK29's Photo TOMK29 Posts: 114
5/1/12 9:24 A

SparkPeople Team Member

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Sorry you are experiencing these problems. We're looking into these issues and will have an update out as soon as possible.

Tom

IRISHGIRL3's Photo IRISHGIRL3 Posts: 865
5/1/12 9:20 A

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One additional thing. I now can't add food at all and the application only shows food entered yesterday, the day I ran the upgrade. Any addition I make does not appear saved anywhere.

Are you afraid to try or are you afraid to fail?

http://www.fitbit.com/user/23J9TH if anyone wants to be fitbit friends :)

Sparker since April, 2006


 current weight: 154.6 
 
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IRISHGIRL3's Photo IRISHGIRL3 Posts: 865
4/30/12 11:47 P

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I have an iPhone ans with the upgrade I can no longer scroll back through prior days when I am looking at my food intake detail. The dates will scroll but the food does not update.

If I go to the main menus and scroll back, the totals update, but when I try to see the detail it only provides today's detail.

Also, when I opened the program it flashed a new screen with neater logos but quickly. Hanged to the old look.

Hope this helps!

Are you afraid to try or are you afraid to fail?

http://www.fitbit.com/user/23J9TH if anyone wants to be fitbit friends :)

Sparker since April, 2006


 current weight: 154.6 
 
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155.5
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SVEDUCATOR's Photo SVEDUCATOR SparkPoints: (122,643)
Fitness Minutes: (170,473)
Posts: 2,203
4/30/12 6:30 P

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I don't have this problem with my iPhone. The food tracker works fine. I enter it my phone and when I log into my computer, it is there.

New low reached 149.2 lbs on 5/6/11. Made my weight watcher goal on Tuesday, May 3, 2011.
New walk record 9/9/11, 4 miles in 58 minutes.


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SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,615
4/30/12 5:49 P

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I do not use the food tracker except on web for this very reason. Maybe you could ask in the technical question area www.sparkpeople.com/myspark/messageb
oa
rd_topics.asp?imboard=5


Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 145.0 
 
145
143.125
141.25
139.375
137.5
HEALTHIER_K's Photo HEALTHIER_K SparkPoints: (6,835)
Fitness Minutes: (3,637)
Posts: 118
4/30/12 5:10 P

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I just downloaded the iPhone app update today, and now my entered foods won't sync with SparkPeople. (The web food tracker is working just fine.) The home screen of the app actually shows the correct calorie total for today, but the actual food listing isn't updated... Anyone else having this problem? I have a 4S.

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