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GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,834
1/12/12 3:22 P

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Hurray for tech support coming through! Have fun--hope you love it as much as I love mine!

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


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SHIPESTA's Photo SHIPESTA Posts: 2,064
1/12/12 2:37 P

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it's all up and running - even got it synched to my iphone and it seems to be working - I guess I'll know for sure when I plug into the computer with it again to upload the info and then verify it against the phone, but I'm happy. :)

Julie
selfish and stubborn - my keys to success!


 current weight: 184.4 
 
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CBAILEYC's Photo CBAILEYC Posts: 3,823
1/12/12 11:24 A

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Ah geez! I had a similar experience - I found my BB on Craigslist, and when I got it home to register it, I couldn't. Again, tech support was closed for the day, so I had to wait for the morning. It DID give me a chance to charge it overnight though - the only silver lining I could find to the situation LOL

I hope you got it all squared away. Welcome to the world of the Bugg!
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Candy~
Portland, OR

SparkPortland Co-leader
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SP starting weight - 285


 current weight: 267.6 
 
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GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,834
1/12/12 12:19 A

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Ahhh, that is SO frustrating! Call as soon as you can in the morning, but be prepared to possibly wait on hold a bit. I haven't had to call in a long time, but the last time I did I had to hold quite awhile. They were able to help correct things (I think I had the same thing happen when I first got mine two years ago), and they added a month or two to my subscription to help make up for the wait and the problems that I encountered.

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


101 Maintenance Weeks
 
0
30
60
90
120
SHIPESTA's Photo SHIPESTA Posts: 2,064
1/11/12 11:15 P

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I get it home and I'm excited like a kid on Christmas morning. I rush to the computer after barely touching my dinner and plug it in so I can get started. I head to the site www.bodybugg.com/start and go to the activate section like it tells me...and then I hit the first "continue" button and it tells me my serial number is incorrect. I enter it like 80 more times just to make sure and it's sitll "incorrect" and won't let me continue past the first page. Of course by now tech support has gone home for the day and I'm sitting here with a bodybugg I can't play with. :( I sure hope I can get a hold of tech first thing in the morning. I want to get moving on this!

Julie
selfish and stubborn - my keys to success!


 current weight: 184.4 
 
249
220.5
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163.5
135
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