Hopefully that did the trick; email response from support can be slow, I've found, so if there's a problem, making a phone call has worked better. You may have to wait on hold awhile, but that's better than waiting a day or two for an email response. Sometimes you get a great tech who is right on top of things, sometimes it takes them a bit to help sort things out; often they will give you an extra couple of months of service for the trouble, too, so it's worthwhile letting them know if you have a problem.
Denise (Half Fanatic #1279) - PDT Time Zone
"The greatest pleasure in life is doing what people say you cannot do." - William Bagshot
Body Bugg & Body Media GoWear Fit Co-Leader
208 Maintenance Weeks
Fitness Minutes: (81,311) Posts: 1,185 10/17/11 1:36 P
I have a Body Bugg and I emaile dthem but have yet to hear back, I think I fixed it though. I let it die overnight and then it uploaded this morning (it had erased everything though) and now I am charging it.
Leader- CrossFit Women
Original Starting Weight 303.2: 06/08/11
Post Surgery Starting Weight 279.2 (-24): 12/01/14
Pre-Surgery Weight 233 (-70.2):
Driver's License Weight 220 (-83.2):
"One-derland" Weight 199 (-104.2):
5K 42.01 (08/13/11) 10K 1:26:47 (09/11/11) Half 3:08:53 (11/27/11) Full
SparkPeople, SparkCoach, SparkPages, SparkPoints, SparkDiet, SparkAmerica, SparkRecipes, DailySpark, and other marks are trademarks of SparkPeople, Inc. All Rights Reserved. No portion of this website can be used without the permission of SparkPeople or its authorized affiliates.
SPARKPEOPLE is a registered trademark of SparkPeople, Inc. in the United States, European Union, Canada, and Australia. All rights reserved.