Hopefully that did the trick; email response from support can be slow, I've found, so if there's a problem, making a phone call has worked better. You may have to wait on hold awhile, but that's better than waiting a day or two for an email response. Sometimes you get a great tech who is right on top of things, sometimes it takes them a bit to help sort things out; often they will give you an extra couple of months of service for the trouble, too, so it's worthwhile letting them know if you have a problem.
Denise (Half Fanatic #1279) - PDT Time Zone
"The greatest pleasure in life is doing what people say you cannot do." - William Bagshot
Body Bugg & Body Media GoWear Fit Co-Leader
156 Maintenance Weeks
Fitness Minutes: (78,429) Posts: 1,185 10/17/11 1:36 P
I have a Body Bugg and I emaile dthem but have yet to hear back, I think I fixed it though. I let it die overnight and then it uploaded this morning (it had erased everything though) and now I am charging it.
Leader- CrossFit Women
Original Starting Weight 303.2: 06/08/11
Post Surgery Starting Weight 279.2 (-24): 12/01/14
Pre-Surgery Weight 233 (-70.2):
Driver's License Weight 220 (-83.2):
"One-derland" Weight 199 (-104.2):
5K 42.01 (08/13/11) 10K 1:26:47 (09/11/11) Half 3:08:53 (11/27/11) Full
SparkPeople, SparkCoach, SparkPages, SparkPoints, SparkDiet, SparkAmerica, SparkRecipes, DailySpark, and other marks are trademarks of SparkPeople, Inc. All Rights Reserved.
SPARKPEOPLE is a registered trademark of SparkPeople, Inc. in the United States, European Union, Canada, and Australia. All rights reserved.