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GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,834
10/17/11 1:45 P

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Hopefully that did the trick; email response from support can be slow, I've found, so if there's a problem, making a phone call has worked better. You may have to wait on hold awhile, but that's better than waiting a day or two for an email response. Sometimes you get a great tech who is right on top of things, sometimes it takes them a bit to help sort things out; often they will give you an extra couple of months of service for the trouble, too, so it's worthwhile letting them know if you have a problem.

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


101 Maintenance Weeks
 
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RISENPHOENIX's Photo RISENPHOENIX SparkPoints: (49,078)
Fitness Minutes: (63,419)
Posts: 1,183
10/17/11 1:36 P

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I have a Body Bugg and I emaile dthem but have yet to hear back, I think I fixed it though. I let it die overnight and then it uploaded this morning (it had erased everything though) and now I am charging it.

Leader- CrossFit Women

GOALS:

Original Starting Weight 303.2: 06/08/11

Post Surgery Starting Weight 279.2 (-24): 10/01/12

Pre-Surgery Weight 233 (-70.2):

Driver's License Weight 220 (-83.2):

"One-derland" Weight 199 (-104.2):


5K 42.01 (08/13/11)
10K 1:26:47 (09/11/11)
Half 3:08:53 (11/27/11)
Full


 Pounds lost: 28.8 
 
0
26
52
78
104
GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,834
10/17/11 11:56 A

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I have not had that happen before--I'd call technical support for help! Do you have a bodybugg or a BodyMedia Fit?

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


101 Maintenance Weeks
 
0
30
60
90
120
RISENPHOENIX's Photo RISENPHOENIX SparkPoints: (49,078)
Fitness Minutes: (63,419)
Posts: 1,183
10/17/11 2:49 A

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I tried to upload my data and got an error message, then I realized that I had a solid green light and holding down the button and clicking it a few times did nothing- what do I do?

Leader- CrossFit Women

GOALS:

Original Starting Weight 303.2: 06/08/11

Post Surgery Starting Weight 279.2 (-24): 10/01/12

Pre-Surgery Weight 233 (-70.2):

Driver's License Weight 220 (-83.2):

"One-derland" Weight 199 (-104.2):


5K 42.01 (08/13/11)
10K 1:26:47 (09/11/11)
Half 3:08:53 (11/27/11)
Full


 Pounds lost: 28.8 
 
0
26
52
78
104
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