For whatever reason, I have been having trouble getting on line the last two days. My husband thinks it is related to ATT and snow and cables, who knows. When I first started, I had no trouble getting connected. Then my computer crashed and I lost my sync function. I went to the help section where there was a link to down load the sync function again. This may not be your problem. At this point, I would try calling the 800 number and get some human on the other end to help you. It really shouldn't be hard to get set up, it is pretty user friendly. Please stick with it, I think you will love it once you get past this issue.
Rescue people rock!
Living well is the best revenge. George Herbert, 1593-1633
Perfect is the enemy of good. Voltaire, 1694-1778
Keep your eyes on the prize. Alice Wine, 1956
| Pounds lost: 36.7