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LIVINGLIFENOW's Photo LIVINGLIFENOW SparkPoints: (48,790)
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1/31/13 7:13 P

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I figured it out. took me about 4 hours of googling, and lost all data for today. I needed to do a firmware update.

..*)
♥ .* ) ..*) -::-
(. ;..♥ Colleen♥.*)
♥.*-::-. ;..♥ -::-
..*) .*)


It's important to live you life now not when you've lost the weight

"Every year on your birthday, you get a chance to start new." - Sammy Hagar


 Pounds lost: 17.2 
 
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LIVINGLIFENOW's Photo LIVINGLIFENOW SparkPoints: (48,790)
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1/31/13 5:11 P

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I'm so pissed off at the momment I can't get my device to sync with any of my computers or my I phone. Call Tech, they can't seem to figure it out. Have to wait to tomorrow. to see what to do next.

..*)
♥ .* ) ..*) -::-
(. ;..♥ Colleen♥.*)
♥.*-::-. ;..♥ -::-
..*) .*)


It's important to live you life now not when you've lost the weight

"Every year on your birthday, you get a chance to start new." - Sammy Hagar


 Pounds lost: 17.2 
 
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58
SBW1027's Photo SBW1027 Posts: 612
2/23/11 8:55 P

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I am so ticked...Their site has been down since I got home from work today. I just got mine today and can't set it up. I called them and they said try again in a few hours. Our servers are down right now. UGH!!! I really wanted to get started with my GWF tonight.

- Sarah

Started IP 11/3/13
Week 1 WI - 11/6/13 - -4lbs
Week 2 WI - 11/12/13 - -4.6lbs (-8.6)
Week 3 WI - 11/19/13 - -2.6lbs (-11.2)
Week 4 WI - 11/26/13 - -3.8lbs (-15)
Week 5 WI - 12/3/13 - -1lb (-16)
Week 6 WI - 12/11/13 - -5.6lbs (-21.6)
Week 4 WI - 11/26/13 - -3.8lbs (-15)


 current weight: 205.8 
 
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FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/22/11 12:54 P

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My work computer is a pc unfortunately. I have already tried disabling my Windows Firewall and Defender. I called my cable company and they said there is no separate firewall or anything on their modem that would cause this. Plus my old computer is able to syn and all I'm doing is unplugging everything from the good computer and plugging it into the old one. Any other ideas are very welcome! Thanks!

*Missy*



 current weight: 331.0 
 
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KOMONDOR's Photo KOMONDOR Posts: 108
2/22/11 12:35 P

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It's possibly a firewall running on your home computer or on your home router.

If your work computer is a laptop you can bring home, bringing the work computer home would help answer the question of whether it's your home network (internet connection/router/cable modem) or whether it's an application running on your home computer.

At that point, your mileage will vary quite a bit, but if you message me, I think I can rig some way to help you investigate.

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FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/22/11 12:26 P

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Yeah on top of the $180 for the device, $80 for the worthless display now another $100 or so for Geek Squad lol. I think I'm a little bitter over this whole thing.

*Missy*



 current weight: 331.0 
 
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KERSTIN814's Photo KERSTIN814 SparkPoints: (21,691)
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2/22/11 12:23 P

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bummer, time for the Geek Squad?

Rescue people rock!
Leader PugLovers4Ever

Living well is the best revenge. George Herbert, 1593-1633

Perfect is the enemy of good. Voltaire, 1694-1778

Keep your eyes on the prize. Alice Wine, 1956


 Pounds lost: 36.7 
 
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FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/22/11 12:03 P

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No, they said the problem is with my computer not their device :(

*Missy*



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KERSTIN814's Photo KERSTIN814 SparkPoints: (21,691)
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2/22/11 11:34 A

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Are they giving you another one?

Rescue people rock!
Leader PugLovers4Ever

Living well is the best revenge. George Herbert, 1593-1633

Perfect is the enemy of good. Voltaire, 1694-1778

Keep your eyes on the prize. Alice Wine, 1956


 Pounds lost: 36.7 
 
0
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53.9
80.85
107.8
FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/22/11 9:31 A

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The said there's nothing they can do and closed my case...

*Missy*



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FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/15/11 6:55 P

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It's been 4 days and they still can't fix it! I am far beyond angry at this point!!!

*Missy*



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AZURE-SKY Posts: 1,509
2/14/11 3:38 P

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That happened to me when I first got the Body Media Fit a few months ago. On 2/11/11, they were having some server problems & I lost data that I had entered, but everything seems OK now.

"It's never too late to be who you might have been."
George Eliot

"The most difficult thing is the decision to act, the rest is merely tenacity."
Amelia Earhart

"Face your deficiencies and acknowledge them; but do not let them master you. Let them teach you patience, sweetness, insight."
Helen Keller


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FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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2/14/11 12:44 P

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Well somehow it worked with my work computer today. Must be something running on my home computer that's blocking it and hidden well enough that 5 hours of searching couldn't figure it out lol. The hassle was unfortunate but I think I'm going to love this thing!

*Missy*



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REBCCA's Photo REBCCA SparkPoints: (257,011)
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2/12/11 6:10 P

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I have had that error message a couple of times but connected immediately when I unplugged and reconnected. One thing that seems to make it easier to connect is to already have your browser open.
Good luck, that has to be ubber frustrating!

...where attention goes, energy flows...


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KERSTIN814's Photo KERSTIN814 SparkPoints: (21,691)
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2/12/11 4:46 P

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For whatever reason, I have been having trouble getting on line the last two days. My husband thinks it is related to ATT and snow and cables, who knows. When I first started, I had no trouble getting connected. Then my computer crashed and I lost my sync function. I went to the help section where there was a link to down load the sync function again. This may not be your problem. At this point, I would try calling the 800 number and get some human on the other end to help you. It really shouldn't be hard to get set up, it is pretty user friendly. Please stick with it, I think you will love it once you get past this issue.

Rescue people rock!
Leader PugLovers4Ever

Living well is the best revenge. George Herbert, 1593-1633

Perfect is the enemy of good. Voltaire, 1694-1778

Keep your eyes on the prize. Alice Wine, 1956


 Pounds lost: 36.7 
 
0
26.95
53.9
80.85
107.8
FUNISSA's Photo FUNISSA SparkPoints: (42,377)
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Posts: 1,844
2/12/11 3:14 P

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I just bought the BodyMedia Fit today and was all ready to get started and have been getting this error message for 3 hours now.

"Web communications error

An error occurred while communicating with the website.
Disconnect the armband, wait 10 seconds and reconnect to try again."

I've been doing this for hours with the same results. I'm very frustrated right now. These things are too expensive to have to put up with this stuff.

Any help would be appreciated.

Thanks.

*Missy*



 current weight: 331.0 
 
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