I am so ticked...Their site has been down since I got home from work today. I just got mine today and can't set it up. I called them and they said try again in a few hours. Our servers are down right now. UGH!!! I really wanted to get started with my GWF tonight.
Started IP 11/3/13 Week 1 WI - 11/6/13 - -4lbs Week 2 WI - 11/12/13 - -4.6lbs (-8.6) Week 3 WI - 11/19/13 - -2.6lbs (-11.2) Week 4 WI - 11/26/13 - -3.8lbs (-15) Week 5 WI - 12/3/13 - -1lb (-16) Week 6 WI - 12/11/13 - -5.6lbs (-21.6) Week 4 WI - 11/26/13 - -3.8lbs (-15)
current weight: 205.8
Fitness Minutes: (38,084) Posts: 1,860 2/22/11 12:54 P
My work computer is a pc unfortunately. I have already tried disabling my Windows Firewall and Defender. I called my cable company and they said there is no separate firewall or anything on their modem that would cause this. Plus my old computer is able to syn and all I'm doing is unplugging everything from the good computer and plugging it into the old one. Any other ideas are very welcome! Thanks!
It's possibly a firewall running on your home computer or on your home router.
If your work computer is a laptop you can bring home, bringing the work computer home would help answer the question of whether it's your home network (internet connection/router/cable modem) or whether it's an application running on your home computer.
At that point, your mileage will vary quite a bit, but if you message me, I think I can rig some way to help you investigate.
current weight: 219.2
Fitness Minutes: (38,084) Posts: 1,860 2/22/11 12:26 P
Well somehow it worked with my work computer today. Must be something running on my home computer that's blocking it and hidden well enough that 5 hours of searching couldn't figure it out lol. The hassle was unfortunate but I think I'm going to love this thing!
current weight: 327.8
Fitness Minutes: (152,496) Posts: 20,320 2/12/11 6:10 P
I have had that error message a couple of times but connected immediately when I unplugged and reconnected. One thing that seems to make it easier to connect is to already have your browser open. Good luck, that has to be ubber frustrating!
"No matter what people tell you, words and ideas can change the world." Robin Williams
559 Maintenance Weeks
Fitness Minutes: (11,280) Posts: 2,668 2/12/11 4:46 P
For whatever reason, I have been having trouble getting on line the last two days. My husband thinks it is related to ATT and snow and cables, who knows. When I first started, I had no trouble getting connected. Then my computer crashed and I lost my sync function. I went to the help section where there was a link to down load the sync function again. This may not be your problem. At this point, I would try calling the 800 number and get some human on the other end to help you. It really shouldn't be hard to get set up, it is pretty user friendly. Please stick with it, I think you will love it once you get past this issue.
Rescue people rock! Leader PugLovers4Ever
Living well is the best revenge. George Herbert, 1593-1633
Perfect is the enemy of good. Voltaire, 1694-1778
Keep your eyes on the prize. Alice Wine, 1956
Pounds lost: 36.7
Fitness Minutes: (38,084) Posts: 1,860 2/12/11 3:14 P
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