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FOXSTAR10's Photo FOXSTAR10 SparkPoints: (48,643)
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5/14/11 10:40 A

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Very occasionally the disks are shipped from the factory defective. If you can't get it to work, take it back and get another one.

Joy S


"If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place. "

~ Nora Roberts ~

"Without hard work, nothing grows but weeds."

~ Gordon B. Hinckley


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CHERYLN's Photo CHERYLN Posts: 7,111
5/12/11 10:43 A

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Thanks for the suggestions. I will try the cleaning and see what happens. The one I had just taken out of the package, so wouldn't think it was dirty, but who knows. Cant hurt to try anyway.



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DISTEFAN's Photo DISTEFAN Posts: 693
5/12/11 10:39 A

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I've had this problem occasionally, too, and it has been caused by either fingerprints or scratches. I think dust inside the wii can also cause it.

For fingerprints, I just clean the disk with warm water and a soft cloth, not paper towel. I use vinegar or a little dish soap in the water when the prints are stubborn, but never anything harsher. IMPORTANT: Do NOT rub in a circular motion around the disk, but instead rub in straight lines from the center to the edge. The reflective side is the one the player reads.

For very fine scratches I have used toothpaste which I found recommended on the web, and it worked for a while, but you do have to be extremely careful to not scratch the disk yourself. Ultimately, I found the best way to deal with small scratches was to take it to take the disk to a place where they could polish the scratches out on a special machine. GameStop used to do that, but around here (Philadelphia, PA) they don't anymore. I found a place that specializes in transferring video to DVD which also had the polishing machine. It only cost me $2 per disk which is lots better than replacing the games.

I also invested in a Nintendo head cleaner for the wii which I use once in a long while. Not sure if it helps or not, but it makes me feel like I'm taking care of the wii :)

Good luck!

Dawn

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LASARRE's Photo LASARRE SparkPoints: (112,724)
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5/11/11 10:07 P

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These discs are kind of like dvd's. Could it be that there is some dirt on it that needs to be cleaned?

Nina- Wisconsin CST
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CHERYLN's Photo CHERYLN Posts: 7,111
5/11/11 9:52 P

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Looks like I get to be the first one to use this. I had a new experience...when I put in a disk, I got the message that it was not able to read that disk. I had used it previously, so I know it isn't defective. Any ideas? I unplugged it for a bit and also hit the reset button, but still the same message appears. Thanks for any help you might be able to offer...



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LASARRE's Photo LASARRE SparkPoints: (112,724)
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5/11/11 8:25 P

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This is the place where you can ask about different games. Review games and get tips on different Wii games. So ask away!

Nina- Wisconsin CST
Together Everyone Achieves More

Co-Leader- Walk it Out
Co-Leader- Wii Exercise
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