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5/2/13 8:33 A

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OH, Mary! That has to be terribly frustrating. May I suggest you contact someone I know well to ask what you can do about this issue? I am not a technical expert, but something just does not sound right about this. If you are interested in contacting this person, please send me a Spark mail message.


Kathy

Maryland-EST


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5/1/13 11:36 P

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i have wireless internet and tv and the tty attached to the phone was not compatible and they ran me a new land line and they keep puttingg off turning it on so i am here and helpless for sure i can't even get into the chat room with the techies att and they keep saying well use your cell deaf is deaf and i am being run ragged here trying to overcome this i am definitely going to cause trouble but i just don't know how at this point for sure emoticon
and they changed the number i think so i don't even know what that is any longer trying not to cry for sure


TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
5/1/13 11:26 P
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That's terrible, Mary!! What state do you live in? Many (but not all) states have a (State's name) Comission for the Deaf & Hard of Hearing - usually it's associated with The Governor's office. In any case you may need to write to them to ask how to file complaint against AT&T for taking away your landline. Will you be able to get Internet on your wireless?

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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5/1/13 11:18 P

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been without tty and phone service for 15 days now and now it will be another 9 in the changeover to wireless because it is cheaper att doesn't understand the meaning of the word deaf i have nno one and no outside help and now no way to call for any either no 911 no fire no police no doctor and i'm scared jeez i might as well live on pluto
the lady mary

TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
4/30/13 11:41 P
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Hi folks - been out of town, long story, and just noticed coach Nicole's blog today ... Please go read it and chime in your support for captioning!! Pleaaaaase!!

www.sparkpeople.com/mypage_public_jo
ur
nal_individual.asp?blog_id=5339363


Thanks!!

Julia (on phone)

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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CTUPTON's Photo CTUPTON SparkPoints: (119,339)
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4/13/13 9:46 P

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I totally support captions on spark videos! Why is this such a big problem? I am not Deaf--just a little hard of hearing taken care of by hearing aids. I did teach the Deaf. But i love captions anyway. Children Deaf or not learn spelling for one thing! Chris

GOAL: Reduce A1C,BP,tryglicerides,and weight. HOW? By not eating added sugar, using Omega3s, base meals on veggies, water aerobics at least 3X week and using NuStep when I can't get to the pool.

CAREGIVER HELP SEE THE LINK PLEASE www.agingcare.com/

30 lbs. gone. Now to work on the next 10 lbs.


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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
4/4/13 2:46 P
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Aloha -

I think I maybe kinda might have found an end-run to the SparkPeople Video Non-Captioning Issue, in that I have found at least ONE SP Bootcamp video that has a companion "print out this video" link to look at the individual exercises being demonstrated in the video, in the order they are presented. So it doesn't include the yick-yack chattiness of whatever Coach Nicole is saying, but at least you can get an idea of what it is we're supposed to be doing, which we can read before or after or while we are watching the video. It kinda depends on how you actually watch and do at your home, how much room you have to spread out, where your computer and printer is, whatever....

Tere may be more than one of these combinations, but ya'll can let me know if you trip across similar combinations. I'm not hunting for more of them today but I'll make note if I notice others.

Here's the one I found today:

Bootcamp: 9-Minute Core Workout with Dumbbells
www.sparkpeople.com/resource/videos-
de
tail.asp?video=74

(which reminds me - I need to ask support at sparkpeople about this, because I went through the entire video and looked at the printout link below, and I did not see Coach use a single set of dumbells the whole time. Methinks they got crazy with the title of the video??).

and then, below the video and below the "Click here for SparkPeople Points" there's a tiny little click link saying "Click here for a printable version of this routine!" and that brings you to:

Printable Workout: Day 7 Bootcamp
Take the Video With You!
www.sparkpeople.com/resource/fitness
_a
rticles.asp?id=1096


and again, in this case, none of the pictured workout descriptions show dumbbells being used, or even a chair being used (which I just noticed the video description below the video - on the first link - also mentions needing a chair, but the actual video itself was all matwork.

Hope this helps!!

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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KATHY1204's Photo KATHY1204 SparkPoints: (91,354)
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3/22/13 9:22 A

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Well, bummer. Apparently that insider article was only available that day. I did not see it today. :-(

Kathy

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3/22/13 9:20 A

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Just now noticing this thread! Yes, Mary and I have both been asking Spark People to please caption their videos. I have never received a response from them regarding my request. Very frustrating, indeed. I will go and provide my input on the need for captions to be available on the videos/dvds.

Kathy

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3/11/13 7:50 P

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i'm with you but i got tired of asking
the lady mary
been making that request for almost five years kathy also..maybe this time!!

TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
3/11/13 8:52 A
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Heads up, plz!! In today's "Insider" tab (Start Page), there is a link to a servey which is asking for input as what kind of dvd we want in the next one - and I personally don't care exactly what kinds of workouts they are - I just would like to see them captioned or subtitles for the deaf & hard of hearing, as well as for our international Sparkers who many not be native English speakers...

They give a couple of "write in your own comments" areas - one was asking for "name of DVD" and I wrote something like "Open Captioned and ACCESSIBLE DVD for EVERYONE" - whatever the title is, I'd like it to be clear and upfront that it's accessible to all. I don't want to be squinting and hunting all over in the back for some tiny CC or subtitle symbol.

Later, there is another fill in the blank area and if I copied it right, I said:
"There are many of us on Sparkpeople who benefit from captioning, music at a volume that is lower and doesn't overpower speaker's voice (or has toggle option to turn muzack off, like some workout dvd's I own.). There is even entire team of Dead/Hard of Hearing Sparkers who would really love open caption or subtitles (caption better, it includes environmental indicators like "background music" etc.). I know of many in Deaf group who have their status "hidden" so that when you look at the teams on their SparkPage, it's not shown. But captioning benefits more than just deaf or hard of hearing - also our international members who are not native speakers. Yes, it is not "required" by the letter of the Law - but it would be a blessing in the Spirit of the Law, good Karma, whatever it is you people subscribe to in the interest of good and positive and uplifting. I end up donating SparkPeople videos elsewhere because the woman's voice is just too soft and high pitched. It's not her fault she's that way. But it is extremely difficult to understand and even to lipread. Thanks for your consideration of this issue."

So whatever input you can share in response to the survey would be appreciated!! The more, the merrier!!! (I also clicked off features, in the other segment of the survey, like seated exercise etc.

Thanks so much!!!!

Edited by: PROVERBS31JULIA at: 3/11/2013 (08:53)
Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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10/29/12 4:53 P

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in 1973 there was no need for a passport to canada or to mexico and no visas required in a lot of european countries and the islands off the coast like bermuda and such now one almost can't go to the bathroom without a passport LOL
the lady mary

TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


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GLORYB2014's Photo GLORYB2014 Posts: 35,369
10/29/12 8:43 A

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Hi Julia, nice to meet you and you're doing a great job as leader!

But you've really got me . . . I have no idea what accessibility laws we have in Canada! Ouch! You'd think I'd know, being deaf, but sorry . . . I don't! I know everything is closed captioned on our TV programs except maybe our local station. I once wrote to them as we have access to our city council every week on TV but they don't caption their meetings! They still don't, it is a matter of no money to do so.

We have a beautiful country here and I enjoy our four seasons. I don't like the heat of summer nor the cold of winter but there are so many other things to love about those seasons, I sure can't complain.

I've only been to the USA once, in 1988, my husband and I drove down to Florida for a month holiday and we went all over in Florida and stayed in many places. I thought it was awesome and loved the different birds and flowers!

May I take the moment here to say I'm keeping everyone in Sandy's path in my prayers. Be safe!
emoticon
Gloria

Edited by: GLORYB2014 at: 10/29/2012 (08:44)
Gloria


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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
10/28/12 11:27 P
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Hi Gloria -
Firstly, welcome to Deaf & Hard of Hearinf group!! I'm learning how to do the leader thing as we were kinda floating for awhile...

Secondly, i was curious if Canada had the same sorts of accessibility laws like requiring tv's to have the captioning chip, television shows to be captioned, etc? I realize that a lot of American products are also available in Canada, but wasn't sure if they used same NTSC video formats in the older video systems, like USA, as opposed to PAL and SEACAM (?I think it's called??) formats used in other countries??

I've only been in one part of Canada for like part of one day, in 1973, think it was called Internstional Falls? Just north of Minnesots. We went through Boise-Cascade paper factory as part of summer camp road trip. Didn't need passports or drivers licenses - I don't know how they pulled it off, as we were a school bus load of kids from all over USA & maybe drone kids from Canada, not sure.

But, I digress...

So anyway I really hadn't learned much about accessibility in Canada... Although I believe the SHHH group (now HLAA group, see Links area) did have Canadian members.

Julia


Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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10/28/12 10:19 P

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Not exactly stressful, just gets frustrating when I can hear the voices but can't make out the words. I've had the DVD's for a long time now so will continue with them as is. Just wish/hope all DVD's had the option of closed captioning like our TV's do.

Gloria


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10/28/12 9:56 P

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sorry to hear that..can u bring them back if its stressful for u?

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10/28/12 7:57 P

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Hi, new here!
I have two exercise DVD's, not from Sparks, but though I can see what to do on them, I do not know what the instructor is saying/telling us because of no closed captioning. Very frustrating because I'm sure the instructor is explaining each exercise and which part of the body they are for!

I agree that everything should be closed captioned now, there are so many of us who are deaf and need this option.
emoticon
Gloria

Gloria


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10/27/12 9:15 P
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Good for you, Mary!!

I know I wrote Coach Nicole years ago on Spark, need to find that email and see what the response was. It was years before I was in or at least before I was active in the Deaf/HH group!

Will be fun to see what they say!

Thanks !
emoticon

Julia

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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10/27/12 5:39 P

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i messaged sparkguy as it has been several years trying to work the problem with closed captioning to have nothing..also made the thing about spark coach especially as it is a paying service and then about not being able to coach nicole..hopefully i will have an answer to share soon
the lady mary
we can only try for sure and i went to the top this time lol


TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


 Pounds lost: 273.0 
 
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CRUZINCARIL's Photo CRUZINCARIL SparkPoints: (8,285)
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10/27/12 3:00 P

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i have the same problem with dvds from netflix
it says on the site its subtitled but when i get its not
so they jus send me a complimentary extra one

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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
10/27/12 2:10 P
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Just discovered that the so-called captioned video for Tai Chi is NOT captioned. I can't get it to reveal even with DVD player menu set to caption on and TV monitor set to caption on and there didn't seem to be a subtitle option. So I need to write and complain politely to the producer of the dvd. It's Elements: Tai Chi for Beginners www.collagevideo.com/workout-video/element
-tai-chi-for-beginners-5637



I'm not saying "don't buy" because there is a chance that some of the dvd's were produced with the captioning off and that they would exchange it with one that does work. So just buyer beware - or contact the vendor and have their consultants put one in their machine and verify that captions do or don't work. They allegedly test each and every one so far as the workouts go but I don't think they bother to look for things like "does rhe captioning actually perform?". If enough of us call or email from all over the country and I think they ship to Canada and international sites (at least some areas), they might start taking that aspect more seriously.

Just a thought ...

Julia



Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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10/27/12 12:23 P

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howdy ladies all i have to say on this topic is that in this day and age EVERYTHING should be accessible to the deaf/hard of hearing.. and that means subtitles that can be turned on or off..well if it costs more money for them to put the subs in im sorry about that..but we are entitled to what every one else gets..i agree with the spark videos..i ordered one and it wasnt capt so i just had to watch.. and if a video says close capt thats different than subtitles ..i think they changing over to subs now. which if u put the cc button on the tv u will see the words..anyways..heres luck to us that the industry will change

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8/25/12 3:45 P
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Hi MrsClaus, nice of your friend to blog for you. Is the SparkCoach thing where you can play the video again later and not have to be live on site at a certain time? Would be great of we could go read her blog and see if it makes sense relative to a video?

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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MRSCLAUS46's Photo MRSCLAUS46 SparkPoints: (11,912)
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8/25/12 3:20 P

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Ooops! Forgot to add--one of my Spark Friends signed up for the Spark Coach after the 2 weeks and when I resisted signing up myself because of the hearing--she blogs what she can of the sessions each day for me! God bless her! emoticon

"Everything changed the day I figured out there was exactly enough time for the important things in my life....and I'm important"


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8/25/12 3:16 P

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I have the same problem with the videos--I ordered the Cardio and the Fitness videos but can not hear them even with my headphones on (my husband who is not HOH says even he has problems hearing Nichole) without captioning I get lost...........for that reason I have not signed up for Spark Coach either. I love this site and all that it has to offer, but there are times I am frustrated with these "little" things (that for me are not really little!) emoticon

"Everything changed the day I figured out there was exactly enough time for the important things in my life....and I'm important"


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8/10/12 9:04 P

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i'm with you julia it's the same on tv theya re running those 'lean forward' things and cbs 'cares' and i'm sure i would be interested in knowing what is said from the looks of it it will never happen tell me why they can caption something once and when it is rerun there are no captions?? once captioned always caption my son who is a profession sound engineer
the lady mary

TODAY IS LIFE THIS IS NOT A DRESS REHEARSAL

there is no cause when there is no effect km

i can do that, but not on a tuesday
for that is my day of thrust in the opposite direction -
off the starboard bow
over the hurdles,
and down the shute.

last is just the slowest winner. c.hunter boyd

people often say that motivation doesn't last. well neither does bathing - that's why we recommend it daily. zig ziglar

if i stitch fast enough do


 Pounds lost: 273.0 
 
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PROVERBS31JULIA's Photo PROVERBS31JULIA Posts: 2,070
8/10/12 5:07 P
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Oh - here's one of the advertising links, in case you aren't familiar with what I am talking about....

www.sparkcoach.com/coach/index.asp?r
=w
eeklyspark_aug7


Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*•*


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Hi -

was curious if any of you had read about the SparkCoach program, and the two week free trial (I forgot how much it costs after two weeks!). I'm curious if anyone in the Deaf/HH team has signed up for the two week trial yet? Or plan to? I'm debating but I know I won't continue it if it is not captioned. None of the DVD's are captioned so it's hard for me to understand Nicole's soft, higher pitched voice. She is the cutest thing, but I'm sorry, I'm just not "getting" it some of the time, especially on moves where I have to turn my back to do the moves.

Anyway I did (just now) write a note to the technical support for SparkCoach asking them the point blank question of accessibility but haven't heard back from them, yet. Don't really expect a quick answer...

Here's what I wrote:
================================

Hello -

was curious if the new SparkCoach would be better accessible for deaf and hard of hearing members (as well as those who use English as a second language etc.) of SparkPeople??

I'm reluctant to sign up if I don't have promoted assurances that the videos will be accessible. Many websites just simply attach the transcript to the side or below the video, if they don't want to take the time to dub the captions back in using software like on www.dotsub.com etc.

Thanks!

Julia (MSDRPEPPER)

===================================

Any thoughts?

I could sign up with the thought that I would immediately discontinue as soon as my two weeks were up, but I don't think that's really fair to them. On the other hand, I guess I could and just take notes and report back to you all, so you can evaluate for yourself whether it is something you wish to look at for yourself? Or to write your own messages (and believe me, many places will take a look at those letters asking about accessibility. I'm currently in email discussions with a company that produces Music Video entertainment on multiple video monitors hanging in the food courts at the various Simon Company malls in various cities - like in Wichita, Towne East and Towne West. It struck me that there were no captions at all - and we all know how noisy a mall is even for "normal" hearing (or those deaf but in denial, not yet diagnosed whatever!!).

So anyway, I'm not happy that SparkPeople doesn't make their videos captioned, or at least promote it if they are accessible in some fashion that I'm not yet seeing? (I have my computer video viewers set to a default ON for any captioned videos, even on YouTube etc.).

Let me know what you think!

Have a great weekend!

Julia

Julia

Matthew 6:33-34
But seek first the kingdom of God and His righteousness, and all these things shall be added to you. 34 Therefore do not worry about tomorrow, for tomorrow will worry about its own things. Sufficient for the day is its own trouble.
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