Author: Sorting Last Post on Top ↓ Message:
RENATA5's Photo RENATA5 Posts: 3,370
5/9/13 1:46 P

My SparkPage
Send Private Message
Reply
Aebrownson, thanks for your reply. Yes we are in a consortium and I can seek advice from tech support. However, I'm trying to get my ducks in order before I do that. I'm trying to validate that my method of updating software to keep everything running smoothly for patrons (which I've done for 5 years and now someone else has taken over the responsibility -- it's a bit of a learning curve for them).

Our disks are locked, they are unlocked to perform updates. I do run Malware-bytes if we have a particularly sticky problem that appears to be an implant. Our tech support people prefer Symantec .. which is new this year. Previously we used AVG.

What I'm trying to determine is which is better (or preferred): manual software updating after hours or leaving the computers on all night for automatic updates. Tech Support and I also have differing views on what software is important for staff to ensure is always updated.

Edited by: RENATA5 at: 5/9/2013 (13:46)
Leader of the Spark Bookworms team

~ Reading is to the
~ mind what exercise
~ is to the body
~ Sir Richard Steele.
AEBROWNSON's Photo AEBROWNSON Posts: 410
5/9/13 1:22 P

My SparkPage
Send Private Message
Reply
Is your library part of a consortium? I would ask for help from their computer person...there are lots of things you should probably be doing with your computers...like some kind of "freeze" or "shell" program that prevents patrons from making changes to the computer. If they make changes, you just shut the computer off and reboot. Hackers are everywhere!. There are also some malware detectors that are a little different than the antivirus programs and important to have. We use malware-BYTES and SUPERAntispyware.

Thanks to all my SparkFriends who have supported me through this journey to health!


 current weight: 198.0 
 
208
193.5
179
164.5
150
RENATA5's Photo RENATA5 Posts: 3,370
5/9/13 12:35 P

My SparkPage
Send Private Message
Reply
I recently retired and for the last several years I was responsible for maintaining updates on all of our tech equipment. The person who took over for me is struggling since she's never seen or had to really do these processes on a regular basis. She being encouraged to change the method I used (and has already created a problem I haven't been able to help her fix .. and she can't tell me the steps she had taken that might have caused the software to corrupt). So .. I'm trying to help her justify to upper management that my method works .. don't mess with it.

If you can answer any of these questions for me, it would be very helpful!

1. Do you leave the public access computers on over night to do automatic updates?

2. If yes, do you have any pros or cons for completing updates this way?

3. If yes, what programs are updated automatically besides anti-virus and Windows, that would be typical software required for any general computer user, whether it's at home or in the library).

4. Are software updates done manually on any of the library equipment?

5. If yes, what type of equipment?

Leader of the Spark Bookworms team

~ Reading is to the
~ mind what exercise
~ is to the body
~ Sir Richard Steele.
Page: 1 of (1)  

Report Innappropriate Post

Other Librarians (or Wanna-Be Librarians) General Team Discussion Forum Posts

Topics: Last Post:
Which Library School? 9/19/2014 6:01:18 AM
ALA Midwinter 2014 1/21/2014 9:04:58 AM
Online MLS -- do you trust it? 9/19/2014 6:14:43 AM
Your First Library Job? Your Dream Job? 8/31/2013 7:44:40 PM
Accepted to MLIS. How many hours should I take? 10/10/2014 2:44:25 AM

Thread URL: http://www.sparkpeople.com/myspark/team_messageboard_thread.asp?board=0x681x53280654

Review our Community Guidelines