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ROSEGARDEN6 SparkPoints: (0)
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12/13/08 6:00 P

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Hey Y'all! I just got the following information from Coach Dean regarding the spam issues that have potentially started to occur in your SP mail and on SP. PLEASE DO NOT RESPOND TO MY THREAD ON THIS TOPIC; SHOULD YOU RECEIVE ANY SPAM (AS DISCUSSED BELOW) PLEASE REPORT IT AS COACH DEAN HAS SAID IN HIS FOLLOWING MESSAGE. Thanks, Cindy (Rosegarden6)

Message from Coach Dean:

Hi everyone

As you may have noticed, we have had a few people join the site recently just to send a lot of solicitations over SparkMail. Much of this mail has been about Acai berry products, and is appearing all over the internet right now.

To protect members from these scams and minimize the problem of junk mail in your Sparkmail box, we are making some changes and improvements in our site security, which should make SP less attractive to spammers.

We still rely heavily on reports from members when they receive inappropriate sparkmail, however.

We check every report and close accounts right away if a new member is solely soliciting members. This is the fastest way to notify us of any problems with spam or advertising on the message boards, so please use the report buttons rather than sparkmailing a coach or posting about the problem.

When we close an account for spamming, all SparkMails that they have sent that have not been opened are deleted so members don't have to see them. However, members will have received an email notification of the SparkMail, so they could click to thier account and not see a new SparkMail. If that happens, the most likely explanation is that the mail (or the post) has been deleted--there's no problem with the notification system.

We've added a number of new security controls to limit SparkMail spam from ever being sent. We will continue monitoring and improving this security.

If members of your teams are talking about the spam, we'd appreciate it if you could let them know that we're working to stop the problem, and also let them know about reporting it.

But please DON'T do a team-wide mailing about this, since that will just add to the problem and confuse people who haven't actually gotten any spam. A post or two on the team message boards should do the trick.

If you have any questions or comments please post them here.

Thanks!


Coach Dean

Hugs,
Cindy

Co-leader of
Surviving Cancer
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