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ABRANNEWME2014
ABRANNEWME2014's Photo Posts: 51,125
2/9/12 11:55 A

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Ok So I finally got it back yesterday and it was working just fine....I thought they might have replaced the whole machine but all they did was replace the door tray...and it opens and closes without any problems....best part it was still under warranty and I didn't have to pay anything.....Go Microsoft

If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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ABRANNEWME2014
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1/28/12 7:40 P

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Ok so I sent it in last week and I just checked the status on it after getting an email from xbox and it said repair is completed so I called to see exactly what that meant and the young man said it was fixed or replaced...either way works for me it's being prepared to ship back so I'll let you know if they fixed it when I get I expect it sometimes this week





If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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220,079 SparkPoints


ESSEXS
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1/25/12 1:58 A

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Try ifixit.com. They have manuals for fixing tons of things. I know they have a few for the xbox, but Idk about the tray.


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RYANDEJONGHE
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1/23/12 7:40 A

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Chris has a point about it being similar to a PC. You may want to run it by a local PC repair shop and see if they can give you a quote to fix it. Otherwise, call Microsoft up and see what they can do for you. They'll either see it as incredibly sad or funny; either way, hopefully they'll help you out.


Ryan DeJonghe

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(using the Xbox Kinect to achieve fitness goals)
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CHRISMELLOR
CHRISMELLOR's Photo SparkPoints: (4,885)
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1/22/12 6:17 A

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House Insurance? Does that cover it? Also What about Accidental Damage when you buy it? Did you use credit card - I think that they often include damage clauses on purchases.

If you can't get it repaired or replaced then I would suggest to do it your self? After all the thing is effectively written off and probably you have nothing to loose? The Xbox is really just a PC and uses PC components so I wouldn't be suprised if you couldn't just drop in a replacement?



Chris:)


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YAGERMONSTER
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1/21/12 11:14 P

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I'd be cautious with the flattened tray to make sure no sharp points of plastic are aimed at the underside of the disk. Once the disk starts spinning it may scratch and then you'll have an xbox and game to contend with. :(


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ABRANNEWME2014
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1/21/12 12:57 P

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lol...now that you put it that way it is kinda funny

If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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220,079 SparkPoints


RYANDEJONGHE
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1/21/12 12:46 P

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I don't know whether to sympathize or laugh; I'm sorry, I know I shouldn't, but I've never heard of that one before. Is that the same dog in your profile picture? If so, he looks so innocent. I can just picture it though: the tray pops open, surprises him, and then he attacks the tray.

The best bet is to see if you can manually flatten the tray and get it to work again. Something tells me the warranty doesn't cover that, but Microsoft might get a laugh out of it and may help you out.


Ryan DeJonghe

KINECT for Xbox 360
Kinect to Fitness and Health - Team Leader
(using the Xbox Kinect to achieve fitness goals)
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=45746


About Me: about.me/ryandejonghe


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ABRANNEWME2014
ABRANNEWME2014's Photo Posts: 51,125
1/21/12 12:00 P

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Okay so my dog chewed off the door to one of my Xbox yesterday....I wonder if it can be replaced by Microsoft....He turned on the xbox poped the tray open and then chewed the tray...it's now stuck wont open or close now....I need a new dog...he's got to go I just bought this xbox 3 weeks ago....Do you think it would be covered by the warranty or even if it can be fixed or do I need to buy a new one...




If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
3


 
220,079 SparkPoints


 
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