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KIM--POSSIBLE's Photo KIM--POSSIBLE Posts: 2,769
7/17/13 12:01 P

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Mine did the same thing for sleep the other night- just after I'd commented on this post. I remember pressing the button to start the timer and watched to make sure it came on. I woke during the night and saw that it wasn't flashing. When I logged onto my dashboard, there was no record at all. Maybe there is some kind of bug in the system that causes it to lose the record sometimes? I haven't used it to log a workout, so I don't know about that.

~~Kim in NC~ EDT
Aug 2009: 175
Dec 2009: 142
Aug - Dec 2012: 135 size 4
*30lb gain in 8 weeks*
Feb 2013: 164
Hypothyroid Diagnosis,
April/13: 166 size 12-14
July/13 Jaw surgery
Sept- confirmed Hashimoto's
Dec 2013: 162
March 2014: 155
Goal: 135-140 size 4
“Anyone can give up, it's the easiest thing in the world to do. But to hold it together when everyone else would understand if you fell apart, that's true strength!"~ Unknown


 current weight: 140.7 
 
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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/16/13 8:40 P

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I haven't changed where I wear it - I wear it in my bra. The funny thing is that when I have started it and it has been off when I'm done with my workout, there is NO time logged at all. If I turned it off accidentally during my workout then there should be at least some time logged but it's as if it never turned on in the first place. Yet, when I use the timer on any other workout besides walking it works fine. It's weird.



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PINKHAIREDMOM's Photo PINKHAIREDMOM Posts: 164
7/16/13 8:26 P

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I always have to add in strength training, cycling, etc manually. Have you tried changing where you place the fitbit? I find mine is much more accurate clipped to my bra than when it's on my hip or in my pocket because I tend to work out in baggy pants.


Quietly making noise... Starts with kindergarten toys, Not too soft, not too loud, Just enough to draw a crowd- Jimmy Buffett


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SLYSAM's Photo SLYSAM SparkPoints: (38,456)
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7/16/13 3:33 P

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The timer doesn't change anything as mentioned, it just makes an activity record so you can see the stats for that time (if you expand the record). You can actually edit the start/stop times if it was turned off or even make an activity record if you didn't use the timer.

If you log activity to fitbit, Spark doesn't pull those calories over. That is just how Spark has it set up, I know two other nutrition tracking apps that link to fitbit that do pull over the calories manually logged to fitbit. I am not sure why Spark decided to do it this way, but I kind of like it because Spark pulls too many calories over from fitbit anyway.

I agree email customer service, what you are describing doesn't sound right. And why is your timer turing itself off? (It can happen if you accidentally push against the button through your clothes, but otherwise ti should stay on until you stop it). Maybe something is wrong with your device?

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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/16/13 12:42 P

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Thank you! I might call support just to ask their advice. It's weird since I logged my activity manually on the fitbit site and put in the 800+ calories my ipod said I burned and it still didn't sync those calories to SP. But it logs my shorter workouts. So weird. Thanks for the help everyone!



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NHRUNNER's Photo NHRUNNER Posts: 480
7/16/13 12:10 P

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And yes you can always edit the times.. I usually make my activity records after the fact, and then tweak them as the site seems to be a minute off of my time,

~ vicki
NHRUNNER's Photo NHRUNNER Posts: 480
7/16/13 12:07 P

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Support@fitbit can be very helpful. Setting the timer should make NO difference to what Fitbit shows..it just gives you a minute by minute breakdown. That is what I like about activity records vs manually logging activities, which changes the Fitbit data.
Look at the activity record and not just the calories but the steps.. does it show steps for every minute? Mine did have a problem when it missed some minutes when I was running.

~ vicki
SHOOPETTE's Photo SHOOPETTE SparkPoints: (89,216)
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7/16/13 11:55 A

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Fit Bit customer service can be really helpful so if all else fails I hope they will make everything right!
Good luck!



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PASSIONATETIGER's Photo PASSIONATETIGER SparkPoints: (77,338)
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7/16/13 11:04 A

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This interaction has been an interesting read.

Dale

With grace and self esteem, honor the Passionate Tiger in You. Refresh your personal high regard (daily) in order to live happy, joyous and free.

Maryland


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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/16/13 9:26 A

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Thank you ROCKMAN! I will try the short stopwatch segment the next time and see what happens. The fitbit website does have my steps and shows a spike even when it says I don't burn that many calories. I'll keep an eye on it and check with FB customer service if it continues. Thanks!



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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,214
7/16/13 2:48 A

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@ CHRISKENANDKIDS:

At the pace you advise (10 miles in 3.5 hours) your speed is approximately 2.8 mph. You should be burning approximately 5 calories per minute walking at 2.8 mph so it sounds like there may be an issue with your FB. I have had the STOPWATCH stop in the middle of a workout but I can attribute this to pushing the button accidently while working out. The way I "correct" this issue is to create a short (1 minute at least) RECORDING and then, after the FB has synced, edit the RECORDING and insert the correct starting time and ending time. If your FB is tracking correctly you should see a small spike in your step counts for that time period. If you don't I would consider contacting FB's Customer Service.

Edited by: ROCKMAN6797 at: 7/16/2013 (11:06)
Raúl
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www.fitbit.com/user/228NLM
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^^^You got this!^^^
*** Just Do! ***


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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/15/13 11:27 P

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Thanks Kim! I did log the activity on my dashboard using the information from my ipod Nike running app and it still did not change when I synced the Fitbit with Spark People. So confused.



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KIM--POSSIBLE's Photo KIM--POSSIBLE Posts: 2,769
7/15/13 9:00 P

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I usually don't set the timer for workouts, but I know you can manually log activity after the fact. Maybe try going in when you get back and entering the activity on your dashboard?

I've noticed sometimes when I've been asleep, the timer has stopped. I always just figured that I'd somehow hit the button to stop it in my sleep. Good luck!

~~Kim in NC~ EDT
Aug 2009: 175
Dec 2009: 142
Aug - Dec 2012: 135 size 4
*30lb gain in 8 weeks*
Feb 2013: 164
Hypothyroid Diagnosis,
April/13: 166 size 12-14
July/13 Jaw surgery
Sept- confirmed Hashimoto's
Dec 2013: 162
March 2014: 155
Goal: 135-140 size 4
“Anyone can give up, it's the easiest thing in the world to do. But to hold it together when everyone else would understand if you fell apart, that's true strength!"~ Unknown


 current weight: 140.7 
 
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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/15/13 8:39 P

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Yep. I didn't set the timer yesterday at all and still got the same result as the days I did set the timer. I'm not sure if it won't log long workouts like that or not. It logs sleep for as many hours as necessary. I figured I maybe hit the button during the walk or something but it doesn't show ANY time so it's like I never started it.



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USMAWIFE's Photo USMAWIFE SparkPoints: (465,693)
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7/15/13 8:30 P

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have you tried not setting the timer to see what happens

Everybody tells me that they would love to knit, but they don't have time. I look at people's lives and I can see opportunity and time for knitting all over the place. The time spent riding the bus each day? That's a pair of socks over a month. Waiting in line? Mittens. Watching TV? Buckets of wasted time that could be an exquisite lace shawl. ~Stephanie Pearl-McPhee, At Knit's End: Meditations for Women Who Knit Too Much


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CHRISKENANDKIDS's Photo CHRISKENANDKIDS Posts: 3,394
7/15/13 8:29 P

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Hi everyone! I am training for a 50 mile, 3 day walk in September and my weekend walks are usually longer, with the longest one on Sunday. This past weekend it was 10 miles. When I am at work and during the day, my Fitbit logs a lot of activity as exercise and says I burn a lot of calories during exercise, which is generally just walking around my office and to and from the car. The problem is that when I set the timer for a long workout and check it at the end, it's not on anymore. This has happened twice and it did not log any activity. Then when I go to sync my activity, it only gives me about one calorie per minute. Yesterday I walked for 3.5 hours doing the 10 miles and it said I burned 352 calories in about the same amount of minutes. I'm confused! Do you think my fitbit isn't working correctly? Should I call customer service? Advice is welcome!



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