For anyone who was following this thread:
Fitbit Support tried to help but was completely unsuccessful. However I did some experimenting and found the answer to my problem.
When you record certain types of activity, FB adds the steps in twice. This includes some machines at the gym, including treadmills and ellipticals, as well as exercise walking. I don't get the point of that - if you use a treadmill for example, FB can't tell that you burned way more calories than the steps accumulated because you were using higher levels/grades on the machine. But if you enter the exercise as an activity, it doubles the number of steps. This is nonsense for anyone who is seriously trying to track activity and calories.
I want to track all my exercise activity accurately, which at this point seems impossible. Either FB or Sparkpeople will show things as extra activity that I didn't do.
Any suggestions? I can't believe that I am the first to run into this issue, so someone may already have some workaround.
I am going to continue corresponding with FB Customer Support on this issue.
| current weight: 169.4