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MIATIA1's Photo MIATIA1 Posts: 971
2/4/13 1:08 P

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UPS tracking says my replaced Fitbit is coming today OH YA! Now I need some advice on what others are using as a tether, for it fell out of the rubber holder, and I don't want a repeat loss........


"It's not where you go or what you do, it's who is beside you that counts."


" If there were no challenges , then there would be no change".


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MDMNINA's Photo MDMNINA Posts: 14,861
2/1/13 1:08 P

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I just have the flex. I think perhaps I should have gone for the ultra. When I am ready to replace I will go that route. I agree, it's good to know they have great customer service.

Deborah aka

Leader of the Unofficial Harry Potter Diet team.


Leader of the Wicked Musical Lovers Team.


Co-leader of The Secret Team.

"I'm through with playing by the rules of someone else's game." - Elphaba, the Wicked Witch of the West in "Wicked".


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INGMARIE's Photo INGMARIE Posts: 8,380
2/1/13 7:17 A

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emoticon great service.

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USMAWIFE's Photo USMAWIFE SparkPoints: (487,264)
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1/31/13 8:54 P
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It might take them a while to get you the replacement but they will do it

Everybody tells me that they would love to knit, but they don't have time. I look at people's lives and I can see opportunity and time for knitting all over the place. The time spent riding the bus each day? That's a pair of socks over a month. Waiting in line? Mittens. Watching TV? Buckets of wasted time that could be an exquisite lace shawl. ~Stephanie Pearl-McPhee, At Knit's End: Meditations for Women Who Knit Too Much


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LIVINHEALTHY9's Photo LIVINHEALTHY9 SparkPoints: (198,417)
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1/31/13 8:47 P

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As a new Fitbit owner, it's nice to hear they back up their product and their customer service is good.

Jackie
Northern Ky.


"No one is useless in this world who lightens the burdens of another."
-Charles Dickens (1812-1870)

"Most people don't change until the pain of staying the same is greater than the pain of changing."



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USMAWIFE's Photo USMAWIFE SparkPoints: (487,264)
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1/31/13 7:52 P
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when my ultra had issues they replaced it once then things happened again and they replaced it with a one

Their customer service is really good

Everybody tells me that they would love to knit, but they don't have time. I look at people's lives and I can see opportunity and time for knitting all over the place. The time spent riding the bus each day? That's a pair of socks over a month. Waiting in line? Mittens. Watching TV? Buckets of wasted time that could be an exquisite lace shawl. ~Stephanie Pearl-McPhee, At Knit's End: Meditations for Women Who Knit Too Much


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ACTIVEGRANDMAP's Photo ACTIVEGRANDMAP Posts: 3,153
1/31/13 7:44 P

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That's great. I love my ultra too. Pam

"A merry heart doeth good like a medicine"
Proverbs 17:22


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SUNNYARIZONA's Photo SUNNYARIZONA SparkPoints: (190,907)
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1/31/13 7:40 P

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The holder for my fitbit ultra broke, and I really was addicted to it! Fitbit sent me another at no cost, because they don't make this model anymore. Hope I can get another year out of this new one. Have decided I will upgrade if and when it too, breaks. LOVE my fitbit!

MY NEW saying: (borrowed from Delila)

"If you want to do something, you'll find a way, if you don't, you'll find an excuse."


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